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Oil boiler replacement · Devon

Oil Boiler Replacement Devon: A Heat Pump Designed Room by Room for Your Home

Oil boiler replacement in Devon, with a heat pump sized room by room for your house. The £9,000 Boiler Upgrade Scheme grant for eligible oil and LPG homes comes off the invoice before you pay.

James and the team provided a first rate end to end service, our old oil boiler failed on Good Friday and within 3/4 weeks we were up and running with a new energy efficient air source heating system.

★★★★★ Richard D. · Google review, five stars
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5.0
Top Rated Heat Pump Installer 2026
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Trustindex verifies that the company has a review score above 4.5, based on reviews collected on Google over the past 12 months, qualifying it to receive the Top Rated Certificate.
Google
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5.0
Top Rated Energy-Efficient Heating 2026
verified by Trustindex
Trustindex verifies that the company has a review score above 4.5, based on reviews collected on Google over the past 12 months, qualifying it to receive the Top Rated Certificate.
New air source heat pump on anti-vibration feet beside an oil tank on its stand, against a brick wall
MCS certified installer mark NAPIT registered APHC member Ideal Heating approved installer RECC Renewable Energy Consumer Code member NAPIT registered Ideal Heating approved installer
What is included

What your oil boiler replacement includes

Drawing of a properly designed air source heat pump system: the outdoor unit in the garden, pipework through the wall to the hot water cylinder, a radiator and the controls
Drawing of a properly designed air source heat pump system: the outdoor unit in the garden, pipework through the wall to the hot water cylinder, a radiator and the controls
  • Every quote starts with a room-by-room heat loss survey. Wall construction, glazing and room use get recorded individually, and that survey sets the kilowatt figure, the radiator schedule and the flow temperature before anything gets ordered.

  • James isn’t tied to one manufacturer, so the unit is the one that suits the house, often an Ideal, sized between 4 and 10 kilowatts for most oil-heated homes in this area and usually paired with a pre-plumbed cylinder that arrives with its filter, diverter valve and overheat cut-out already fitted.

  • That cylinder is the detail that keeps a subcontractor install fast and reliable, and it’s why James reaches for one on most jobs.

Because Eco Pro is an MCS-certified installation company, we apply for the Boiler Upgrade Scheme grant on your behalf.

South West share of off-gas-grid homes, against the GB average

South West around 24%
GB average 16%
roughly one and a half times the national rate

★★★★★

“Despite parts of the farmhouse being 13th century the system is performing extremely well and keeps the house constantly warm throughout.”

Barbara M. · Google review · five stars

Off-grid Devon homes

Oil boiler replacement Devon: is your off-grid home a good fit?

The South West has the highest share of off-gas-grid households of any English region, around 24% against a GB average of 16%, roughly one and a half times the national rate, and East Devon’s rural villages carry a large share of that oil and LPG heating stock.

This page is written for that household: an oil or LPG boiler, off the mains gas network.

Most of the properties James designs for are 1960s to 1990s detached houses and bungalows, or older stone, cob and period rural buildings, typically EPC D or E, with loft insulation done and solid walls left untreated.

  1. James designs the heat pump system to match that condition.

  2. A heat loss survey measures what the walls, windows and rooms actually lose, and the flow temperature gets designed around that number, usually landing around 45 to 50 degrees.

A second opinion

A second opinion from someone who audits installers

James also works as a freelance NAPIT MCS assessor, auditing other installers’ finished jobs against the national standard. He knows exactly what an oversized or badly commissioned heat pump looks like, because checking for it is part of his other job.

For a look at how this plays out on a genuinely awkward property, see installing a heat pump in an older Devon property.

If your oil tank sits within reach of your driveway and you’ve already had one installer say your house “isn’t suitable,” get a second opinion from someone who audits installers for a living.

What a NAPIT assessor looks for

Sized from the heat loss

The unit’s output gets checked against a room-by-room heat loss calculation. A unit picked from the floor area alone fails that check.

Flow temperature and radiators

The design flow temperature has to suit the radiators in every room. Where it doesn’t, the system runs hotter than it should and costs more to run.

Where the unit sits, and its sound

The outdoor unit needs a sound calculation for its exact spot, measured against the nearest neighbour’s window.

Commissioning records

A finished job needs its commissioning figures written down and its MCS certificate issued. The grant claim depends on that certificate.

Drawing of an old oil boiler and foam-lagged copper cylinder before replacement
Heat pump hot water cylinder and pipework installed by Eco Pro
Before
After
The swap

Taking the oil boiler out, putting the heat pump in

Your old oil boiler comes out as part of the installation, and the heat pump and a new hot water cylinder go in as one job, usually inside a week.

Radiators get changed only where the room-by-room survey shows a room needs it.

Where the outdoor unit and the cylinder will sit gets agreed with you at the free home assessment, before anything is booked in.

Switching from oil

What switching from oil actually costs to run

Nesta’s research on oil-heated homes switching under the £9,000 grant put the saving for a medium-sized home at over £650 a year, based on the energy price cap and oil prices at the time of that research.

  • It is not a guaranteed figure: it will narrow if oil gets cheaper, and your own number depends on your tariff, your home’s heat loss and how you use hot water.
  • This page prints no spot price for oil or electricity, because both change within weeks and a printed figure would be wrong by the time you read it.

Three jobs leave your winter for good: checking the tank gauge before a cold snap, calling round for the best delivery price, and running dry in January.

On oil
On a heat pump
  • A heat pump on a dedicated tariff, paired with a well-insulated cylinder, gives you a flatter and more predictable bill even where the headline saving against oil is modest.
  • Our month-by-month comparison shows how heat pump running costs compare with oil.
Owner-led, start to finish

Why East Devon oil households choose Eco Pro

The owner runs your job.

James, owner of Eco Pro Renewables, beside the company van
  • James assesses, designs and quotes, commissions the system and hands it over.
  • Once the oil boiler has gone he stays your aftercare contact, so the phone reaches the person who designed your system, never a string of departments.

Your designer inspects everybody else’s work.

Insulated flow and return pipes under a heat pump outdoor unit, clipped to brackets on the paving beside a drain channel
  • NAPIT uses James as a freelance MCS assessor, checking other installers’ finished jobs against the national standard.

Sizing comes from a room-by-room measurement.

  • Every wall, window and room recorded before a kilowatt gets specified, which is the direct answer to the oversizing problem above.

Older and off-grid properties welcome.

Large period Devon farmhouse with a newly installed air source heat pump
  • A converted cob cottage on oil behaves nothing like a 1990s bungalow on LPG, and both get designed for what they actually are.

Over 100 heat pump installations of hands-on experience.

Ideal air source heat pump outdoor unit on anti-vibration feet over a gravel strip, against a brick wall
  • That comes on top of six years installing ground and air source systems before James started Eco Pro.

The grant handled, about a week on site.

Air source heat pump standing on its feet against a red brick wall in a sunny garden
  • Eco Pro submits the claim, and it’s already off your invoice.
Reviews

What homeowners say on Google

Posted on Google Google
Phil Le-heup profile picture
Phil Le-heup
20 days ago
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Friendly, professional heat pump installation. It was a challenge, plumbing-wise and electrically, as the house is circa 1750, Eco Pro worked through and successfully completed a neat, functional system.

Owner's reply
Thanks so much, Phil! A house from around 1750 kept us on our toes with the pipework and the wiring, so good to hear the finished system looks neat and does its job. Old places like yours are worth the extra thought 😊
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Paul Collings profile picture
Paul Collings
23 days ago
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James and his team were excellent from start to finish. We wanted to replace our oil fired boiler with an Air Source Heat Pump. Other firms were very inflexible with location of the pump and associated equipment. James took time to understand our preferences and made it happen even in very tight spaces. Great to find a reliable and professional local Devon business. Thanks

Owner's reply
Thanks so much, Paul! Where the heat pump and the rest of the kit end up is your call, so it was worth the extra head-scratching to make it work in those tight spots. Enjoy life without the oil boiler 😊
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Judith Simpson profile picture
Judith Simpson
26 days ago
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A job well done. Considerate and tidy plumber and electricians. When there was a manufacturing problem this was quickly dealt with and resolved.

Owner's reply
Thanks so much, Judith! Sorry the manufacturing fault cropped up at all, but glad we got it sorted for you quickly. The plumber and electricians will be pleased to hear you found them considerate and tidy 😊
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Lore 101 profile picture
Lore 101
38 days ago
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We're glad we decided to go with Eco Pro Renewables Ltd for our air sourced heat pump solution. James proved both conscientious and innovative, proposing a solution that addressed both the nature of our property and our requirements. The installing plumbing team and electricians were diligent, tidy and mindful. We're more than happy to recommend considering Eco Pro.

Owner's reply
Thanks so much for the great review! Working out a design that suited the property rather than forcing a standard setup on it was the most important part of the job. Really glad the plumbing team and electricians looked after you well too!
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Aletta Warne profile picture
Aletta Warne
68 days ago
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For our new house we were considering an Air Source Heat Pump and James did a great job of not only quoting for us to source all the materials and install the system but also educating us on the benefits and considerations of getting a heat pump compared to keeping a gas system and replacing our existing boiler. No pressure to go either way but an honest assessment of what we should consider. We have an old house and we’re considering certain insulation upgrades as part of our renovation, which James was very patient in considering (and amending) with our heat pump plans, specs and what that meant for our radiator and underfloor heating requirements. Overall, James has been thoroughly supportive, helpful, professional and patient in all conversations and dealings with us - including grant process and working closely with our builders on scheduling of the works. I could recommend James’ services enough and would choose him again for any future works. We got solar panels at the same time but through another firm and now understand James is looking to offer this service - I wish we had been able to engage James to do those works for us then too!

Owner's reply
Thanks so much, Aletta! With the insulation upgrades changing what the house needed, it was worth reworking the specs and radiators a few times to get it right. Really glad the grant side and fitting around your builders went smoothly too 😊
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Reece Aitkins profile picture
Reece Aitkins
78 days ago
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We were doing a huge amount of work to our new house and an Air Source Heat Pump was something we wanted to consider to move away from gas - due to cost and the unstable prices. We spoke to a number of providers and all made me very nervous about costs and work involved…our house was older and would need some changes to radiators etc, and some said I would need to reinstate the whole roof!?..…. Wasn’t feeling very positive. EcoPro totally changed my feelings - they assessed the heat loss, explained all the things in detail and had a conversation about options and what we could change, what we could do to save some money or could we take a different approach…. It was a totally joint discussion to get the right solution which filled me with confidence….and they had all the answers. Not once was I told something was too difficult or timely! I’ve since not really had to get involved with anything and it’s all just happened around me! Few decisions here and there but they’ve just taken care of it all. Systems works great and I’m really pleased! (Ideal HP290 ASHP & 250L Tank)

Owner's reply
Hi Reece, We completely understand how overwhelming a major renovation can feel, especially when you’re receiving conflicting advice about what’s required. We’re delighted to hear that everything is working well and that you felt supported throughout the installation. Thank you again for choosing Eco Pro Renewables and for taking the time to share your experience. James and the Eco Pro Renewables team
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Conor L profile picture
Conor L
84 days ago
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Can’t recommend Eco Pro enough. We’d been putting off replacing our old oil boiler for ages because we didn’t really understand what the alternatives were, but James took the time to sit down and explain it all properly, no pressure, just honest advice about what would actually work for our house near Crediton, Devon. You could tell he genuinely knew his stuff and wasn’t just trying to sell us the most expensive option. The heat pump install itself was spot on the lads were great and James followed up afterwards to make sure everything was running properly and set us up on an app to control everything. All certificates for warrenty etc came in a well organised “handover pack”. Super impressed !If you’re on the fence about switching to a heat pump, just give James a call you won’t regret it

Owner's reply
Thanks so much, Conor! Honest advice with no pressure is exactly how we try to do things, so really glad it helped you make the switch from oil at your place near Crediton. Enjoy having everything on the app 😊
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John Eggleston profile picture
John Eggleston
99 days ago
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We had Eco Pro Renewables fit a heat source pump at our house in Windsor Square and they were amazing. All the workmen were polite and respectful and cleaned up after themselves. Good communication throughout, answering our questions and working to suit us. Couldn't recommend them any higher, and the system has worked trouble free ever since.

Owner's reply
Thanks so much, John! The team always aim to leave a place as tidy as they found it, so glad that came through at Windsor Square. Brilliant that it's run trouble free ever since 😊
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John Braithwaite profile picture
John Braithwaite
99 days ago
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Excellent service for our ground source heat pumps. They always respond if a problem arises or for the annual check over.

Owner's reply
Thanks, John! Really glad the annual check overs and quick responses have kept your ground source system running well, that ongoing aftercare is a big part of what we do 😊
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Jade Cunliffe profile picture
Jade Cunliffe
102 days ago
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Honestly the best company to work with. Great communication throughout from James, and nothing ever felt like too much trouble. Attention to detail was 10/10. We love our air source heat pump! At first, we didn’t have anywhere suitable for it at the back of the house, so we agreed to have it at the front but it looks so neat and we’re really happy with everything. It’s super efficient and almost silent too. It’s great to have a company like this in Exeter. We recommend them to all our friends and family.

Owner's reply
Thanks so much, Jade! Really pleased it's running so quietly and efficiently for you. And thanks for recommending us around Exeter, that genuinely means a lot 😊
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Gobu Rasalingam profile picture
Gobu Rasalingam
104 days ago
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We were looking to replace our ageing gas heating system with something more efficient, and after speaking with James, we knew we’d found the right company. He took the time to understand our home, explained everything clearly, and recommended the right air source heat pump without any pressure. From the very beginning, we were impressed by the detailed heat loss survey, It gave us confidence that the system was being designed specifically for our home in West Hill, Ottery St. Mary. The installation team were professional, friendly, and tidy, and completed the work to an exceptionally high standard. We’d happily recommend Eco Pro to anyone considering an air source heat pump. The whole experience was great, professional, and exceeded our expectations

Owner's reply
Hi Gobu, thank you so much for taking the time to leave such a great and detailed review. We really appreciate your recommendation, and we’re looking forward to installing an air source heat pump at one of your rental properties in Kilmington, Axminster this August. See you soon! 😊
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Richard Drake profile picture
Richard Drake
138 days ago
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James and the team provided a first rate end to end service, our old oil boiler failed on Good Friday and within 3/4 weeks we were up and running with a new energy efficient air source heating system. Totally recommend Eco Pro Renewables Ltd to anyone who asks 😍

Owner's reply
Thank you for your kind review, Richard! 😊 We’re delighted we could get you up and running quickly with your new air source heat pump system. Your recommendation is greatly appreciated by the whole team.
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Andrew Abbott profile picture
Andrew Abbott
183 days ago
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Excellent service throughout would recommend Eco pro renewables. Very competitive prices and excellent communication. 10/10

Owner's reply
Thank you so much for your kind words! We’re really glad you had a great experience with us. Your recommendation means a lot 🙌
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Georgie Stride profile picture
Georgie Stride
234 days ago
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We had an excellent 10/10 experience with James and would highly recommend him. He went above and beyond to help update the heating system in our current housing project. Communication was outstanding throughout, he responded quickly and always provided clear explanations whenever we had questions. James also supported us in organising additional tradespeople whenever needed, making the whole process smooth and stress-free. The house is finally warm, comfortable, and looking much more modern. Thank you, James 😊 P.s We'll give you a break now before the next project 😛

Owner's reply
Ah that’s great to hear! Thanks so much for the kind words! I’m really glad we got everything sorted for you. Hearing that makes it all worth it 🙌 You know where I am when the next project starts 😄 Thanks again 😊
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DJ GOLF profile picture
DJ GOLF
245 days ago
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After comparing several quotes and gathering details I decided to go with Eco Pro after speaking with James and couldn’t be happier. Their design was really detailed, explained clearly and the heat pump works perfectly. Would definitely recommend and already booked in for a few of our other properties.

Owner's reply
Thanks so much for the great review! Really glad you’re happy with the design and that the heat pump is working perfectly. We truly appreciate your trust in us and look forward to working on your other properties.
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Grace Murphy profile picture
Grace Murphy
248 days ago
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Excellent – 10/10! A great company to work with. Communication was excellent throughout, with quick responses and clear explanations whenever we had questions. The heat pump is almost silent, which was something we were worried about, and the results have been fantastic. We’re lovely and warm and always have plenty of hot water. Great work 👍

Owner's reply
Thank you, Grace! Great to hear you’re happy with the results and that everything is running smoothly. We really appreciate your kind words and recommendation!
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Barbara Murphy profile picture
Barbara Murphy
251 days ago
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We were very pleased with the installation of our 22 kW heat pump. Despite parts of the farmhouse being 13th century the system is performing extremely well and keeps the house constantly warm throughout. The installation was carried out professionally with great attention to detail and a high standard of workmanship. The same company have also installed heat pump systems across our rental properties, All completed efficiently and to an excellent standard. We are very happy with the service and would highly recommend this company.

Owner's reply
Thanks, Barbara! It’s been a pleasure working with you, and we really appreciate your recommendation.
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Stephen Moore profile picture
Stephen Moore
251 days ago
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James Stalker is the most reliable man I know. He always arrives on time with a smile on his face. His work for us over a period of 8 or so years has been exemplary — his recommendations have all been positive and have worked in our favour. I have absolutely no hesitation in recommending him to work on your behalf. Many thanks — Stephen Moore — Hampshire

Owner's reply
Thank you for the kind words, Steve! We really appreciate your support and recommendation.
Costs and the grant

The £9,000 grant and 0% VAT for oil and LPG homes

The Boiler Upgrade Scheme pays £7,500 towards an air source heat pump for most eligible homes in England and Wales. Off-gas-grid households heating with oil or LPG get an extra £1,500 on top, £9,000 in total, available now and running until 31 March 2027. James applies for it and deducts it from your invoice before you pay anything.

Your quote, oil to heat pump
Heat pump and cylinder, sized from your survey
Boiler Upgrade Scheme, oil or LPG home minus £9,000
Most other eligible homes £7,500 instead of £9,000
VAT on the installation 0%
Your balance, with the grant already off the invoice
Claimed for you by an MCS installer

Eligibility depends on the property and your circumstances, so not every home qualifies. We confirm yours at the free home assessment before anything is promised. For the full mechanics of how the grant is assessed and claimed, see the £9,000 oil and LPG grant.

  • Installations also qualify for 0% VAT until 31 March 2027, then move to the reduced rate of 5%.

  • And since 28 April 2026, a valid EPC is no longer a strict requirement to apply: where you don’t have one, Eco Pro can support the application with a recent fuel bill or oil receipt and photographs of your existing system.
Most eligible homes £7,500 For most eligible homes.
Off-gas-grid oil and LPG £9,000 For off-gas-grid households heating with oil or LPG, available now until 31 March 2027.
0% VAT On qualifying installations until 31 March 2027, then the reduced rate of 5%.
The kit

The heat pump we fit for oil-heated homes

The room-by-room heat loss survey is also the answer to the most common real failure mode in this industry: an oversized heat pump that short-cycles and never settles into an efficient rhythm. The single biggest reason a heat pump ends up costing more to run than it should is a unit sized on a guess.

Sized to the measured house

Most oil-heated homes in East Devon land in the 4 to 10 kilowatt range once they’re properly measured, and the heat pump is picked to match that number and the house around it.

Pre-plumbed cylinder

James pairs it with a pre-plumbed cylinder for the same reason a subcontractor team can commission it reliably in a day: the filter, diverter valve and overheat stat are already fitted at the factory, so less can go wrong on site.

Controls set at commissioning

Weather-compensating controls go in where they help, and James sets them up when he commissions the system.

Not tied to one make

Each house gets the heat pump and cylinder that suit it, from whichever maker builds the right one.

Survey first, always

How to replace oil boiler with heat pump Devon-wide, from free visit to handover

Four steps, and the first one is free.

1 Free

Free home visit

James comes to your property, looks at your current oil system, answers your questions and leaves a fixed estimate on the spot.

2

Heat loss survey and design

This chargeable stage costs £250 plus VAT, waived in full if you go ahead with the install. It produces the unit size, radiator schedule, flow temperature and hot water plan specific to your house.

3

Installation and commissioning

About a week on site, usually starting Monday and commissioned Thursday or Friday, with only one or two jobs running at a time so your installer isn’t stretched across the street.

4

Handover and aftercare

A plain-English walkthrough of the controls and the heating schedule, then the same number to call when your first service is due.

★★★★★

“The installation team were professional, friendly, and tidy, and completed the work to an exceptionally high standard.”

Gobu R. · Google review · five stars

James, owner of Eco Pro Renewables, beside a newly installed air source heat pump
Guarantees and accreditation

Your guarantees when you switch

  • ✓

    Every installation carries the IWA workmanship warranty and deposit insurance.

  • ✓

    Ideal units come with seven years of parts and labour as standard, not sold as a paid upgrade, and other makes carry their own manufacturer cover; Eco Pro registers the applicable warranty at commissioning.

  • ✓

    Eco Pro is an MCS-certified installation company, a RECC and APHC member, signed up to the TSI Approved Code, NAPIT registered and an Ideal Heating partner installer.

  • ✓

    Once your system is in, heat pump servicing covers it whether we installed it or not.

Real installs, East Devon

See the work

Air source heat pump outdoor unit mounted beside an older Devon property
Insulated heat pump pipework detail on an Eco Pro installation
Heat pump installed beside the driveway of a Devon cottage
Heat pump outdoor unit neatly installed beside a garden fence
Cylinder and manifold pipework in an Eco Pro plant room
Heat pump hot water cylinder and pipework in a tidy plant room
Neat copper pipework on an Eco Pro Renewables heat pump install
Air source heat pump outdoor unit installed against a brick Devon home
Real installs, designed correctly

Street, Somerset: three opinions, one 16kW mistake, and the design that settled it

Exmouth

A 1930s six-bedroom home with 34 windows

The owners doubted a heat pump could heat an older, larger property. A detailed design running at a low 47 degrees, with seven radiators upgraded and the rest kept, proved it could, comfortably.

West Hill · Ottery St Mary

The job three installers said could not be done

The owners wanted their hot water cylinder relocated to the garage. Three previous companies refused. We redesigned the pipework and did it, on a 311m² home with uninsulated floors.

Newton Abbot

A period home others had written off

We redesigned and re-piped the entire heating system for low-temperature running, and added radiators to rooms that never had them. “Too old” is usually a design problem, not a dead end.

We install across East Devon, including Exmouth, Budleigh Salterton, Sidmouth, Ottery St Mary, Woodbury, Lympstone, Newton Poppleford, West Hill and Honiton.

Correctly sized Ideal Logic Air heat pump installed in Street, Somerset
Featured case study

Street, Somerset: three installers, three different answers. We designed it correctly.

By the time the owner of this oil-heated Somerset property called Eco Pro, they had already sat through visits from three heating companies, two of them national names, and come away with contradictory advice. One installer proposed a 16 kilowatt heat pump. Another said the house couldn’t take a heat pump at all. James’s room-by-room heat loss survey settled it: the property was a good fit, and the real heat demand sat well under 16 kilowatts.

James replaced the oil boiler with an Ideal Logic Air, picked for this property and sized to that survey, and applied the Boiler Upgrade Scheme grant of £7,500, the rate in force when the job ran, direct off the invoice.

Old system Oil boiler
New system Ideal Logic Air
Grant £7,500
The difference Correct sizing, not guesswork
Straight answers

Oil boiler replacement Devon: questions before you book

It depends on your property’s size, radiators and hot water setup. Every enquiry starts with a free home assessment, and the heat loss survey sets the final figure. For typical ranges, see air source heat pump cost in Devon.

Book my free home assessment

Yes, once it’s sized to your actual house. The room-by-room heat loss survey sets the unit size and flow temperature so the system is built for your specific rooms.

Book my free home assessment

Your old oil boiler is removed as part of the installation, and a heat pump and hot water cylinder go in. Where the new kit sits is agreed with you at the free home assessment.

Book my free home assessment

Often, but the honest answer depends on your tariff and your home. Nesta’s research put the saving for a medium-sized oil-heated home at over £650 a year, based on the energy price cap and oil prices at the time of that research, and that figure narrows if oil gets cheaper. Nobody can promise you an exact saving. See the month-by-month breakdown of how heat pump running costs compare with oil.

Book my free home assessment

Yes. The Boiler Upgrade Scheme pays £7,500 for most homes, and £9,000 for off-gas-grid oil and LPG households, available now until 31 March 2027. Eco Pro handles the claim on your behalf and takes it off your bill.

Book my free home assessment

Sometimes. A heat pump runs a gentler flow temperature than an oil boiler, so a handful of radiators in an older property may need upsizing. The heat loss survey names them room by room.

Book my free home assessment

There’s no ban on running an existing oil boiler. What’s changed is the incentive to switch: the £9,000 grant for oil and LPG homes and 0% VAT on installation both run until 31 March 2027, which is why this is a good window to book your free home assessment.

Book my free home assessment

About a week on site, usually starting Monday and commissioned Thursday or Friday. Eco Pro caps it at one or two jobs running at once, so the team that starts your job finishes it.

Book my free home assessment

Book your free home assessment

James walks your property, looks at your current oil system, and tells you plainly whether it’s a good fit. Our contact page has other ways to reach us.

EXCELLENT Google star 1Google star 2Google star 3Google star 4Google star 5
18 reviews

★★★★★

“After comparing several quotes and gathering details I decided to go with Eco Pro after speaking with James and couldn’t be happier.”

DJ G. · Google review · five stars

Prefer to talk first? Call 01395 202030. James answers the phone himself rather than a call centre picking up.

MCS certified installer
NAPIT registered
RECC Renewable Energy Consumer Code member
APHC member
Ideal Heating approved installer
In their words

The rest of our Google reviews

Posted on Google Google
Phil Le-heup profile picture
Phil Le-heup
20 days ago
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Friendly, professional heat pump installation. It was a challenge, plumbing-wise and electrically, as the house is circa 1750, Eco Pro worked through and successfully completed a neat, functional system.

Owner's reply
Thanks so much, Phil! A house from around 1750 kept us on our toes with the pipework and the wiring, so good to hear the finished system looks neat and does its job. Old places like yours are worth the extra thought 😊
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Paul Collings profile picture
Paul Collings
23 days ago
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James and his team were excellent from start to finish. We wanted to replace our oil fired boiler with an Air Source Heat Pump. Other firms were very inflexible with location of the pump and associated equipment. James took time to understand our preferences and made it happen even in very tight spaces. Great to find a reliable and professional local Devon business. Thanks

Owner's reply
Thanks so much, Paul! Where the heat pump and the rest of the kit end up is your call, so it was worth the extra head-scratching to make it work in those tight spots. Enjoy life without the oil boiler 😊
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Judith Simpson profile picture
Judith Simpson
26 days ago
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A job well done. Considerate and tidy plumber and electricians. When there was a manufacturing problem this was quickly dealt with and resolved.

Owner's reply
Thanks so much, Judith! Sorry the manufacturing fault cropped up at all, but glad we got it sorted for you quickly. The plumber and electricians will be pleased to hear you found them considerate and tidy 😊
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Lore 101 profile picture
Lore 101
38 days ago
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We're glad we decided to go with Eco Pro Renewables Ltd for our air sourced heat pump solution. James proved both conscientious and innovative, proposing a solution that addressed both the nature of our property and our requirements. The installing plumbing team and electricians were diligent, tidy and mindful. We're more than happy to recommend considering Eco Pro.

Owner's reply
Thanks so much for the great review! Working out a design that suited the property rather than forcing a standard setup on it was the most important part of the job. Really glad the plumbing team and electricians looked after you well too!
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Aletta Warne profile picture
Aletta Warne
68 days ago
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For our new house we were considering an Air Source Heat Pump and James did a great job of not only quoting for us to source all the materials and install the system but also educating us on the benefits and considerations of getting a heat pump compared to keeping a gas system and replacing our existing boiler. No pressure to go either way but an honest assessment of what we should consider. We have an old house and we’re considering certain insulation upgrades as part of our renovation, which James was very patient in considering (and amending) with our heat pump plans, specs and what that meant for our radiator and underfloor heating requirements. Overall, James has been thoroughly supportive, helpful, professional and patient in all conversations and dealings with us - including grant process and working closely with our builders on scheduling of the works. I could recommend James’ services enough and would choose him again for any future works. We got solar panels at the same time but through another firm and now understand James is looking to offer this service - I wish we had been able to engage James to do those works for us then too!

Owner's reply
Thanks so much, Aletta! With the insulation upgrades changing what the house needed, it was worth reworking the specs and radiators a few times to get it right. Really glad the grant side and fitting around your builders went smoothly too 😊
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Reece Aitkins profile picture
Reece Aitkins
78 days ago
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We were doing a huge amount of work to our new house and an Air Source Heat Pump was something we wanted to consider to move away from gas - due to cost and the unstable prices. We spoke to a number of providers and all made me very nervous about costs and work involved…our house was older and would need some changes to radiators etc, and some said I would need to reinstate the whole roof!?..…. Wasn’t feeling very positive. EcoPro totally changed my feelings - they assessed the heat loss, explained all the things in detail and had a conversation about options and what we could change, what we could do to save some money or could we take a different approach…. It was a totally joint discussion to get the right solution which filled me with confidence….and they had all the answers. Not once was I told something was too difficult or timely! I’ve since not really had to get involved with anything and it’s all just happened around me! Few decisions here and there but they’ve just taken care of it all. Systems works great and I’m really pleased! (Ideal HP290 ASHP & 250L Tank)

Owner's reply
Hi Reece, We completely understand how overwhelming a major renovation can feel, especially when you’re receiving conflicting advice about what’s required. We’re delighted to hear that everything is working well and that you felt supported throughout the installation. Thank you again for choosing Eco Pro Renewables and for taking the time to share your experience. James and the Eco Pro Renewables team
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Conor L profile picture
Conor L
84 days ago
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Can’t recommend Eco Pro enough. We’d been putting off replacing our old oil boiler for ages because we didn’t really understand what the alternatives were, but James took the time to sit down and explain it all properly, no pressure, just honest advice about what would actually work for our house near Crediton, Devon. You could tell he genuinely knew his stuff and wasn’t just trying to sell us the most expensive option. The heat pump install itself was spot on the lads were great and James followed up afterwards to make sure everything was running properly and set us up on an app to control everything. All certificates for warrenty etc came in a well organised “handover pack”. Super impressed !If you’re on the fence about switching to a heat pump, just give James a call you won’t regret it

Owner's reply
Thanks so much, Conor! Honest advice with no pressure is exactly how we try to do things, so really glad it helped you make the switch from oil at your place near Crediton. Enjoy having everything on the app 😊
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John Eggleston profile picture
John Eggleston
99 days ago
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We had Eco Pro Renewables fit a heat source pump at our house in Windsor Square and they were amazing. All the workmen were polite and respectful and cleaned up after themselves. Good communication throughout, answering our questions and working to suit us. Couldn't recommend them any higher, and the system has worked trouble free ever since.

Owner's reply
Thanks so much, John! The team always aim to leave a place as tidy as they found it, so glad that came through at Windsor Square. Brilliant that it's run trouble free ever since 😊
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John Braithwaite profile picture
John Braithwaite
99 days ago
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Excellent service for our ground source heat pumps. They always respond if a problem arises or for the annual check over.

Owner's reply
Thanks, John! Really glad the annual check overs and quick responses have kept your ground source system running well, that ongoing aftercare is a big part of what we do 😊
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Jade Cunliffe profile picture
Jade Cunliffe
102 days ago
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Honestly the best company to work with. Great communication throughout from James, and nothing ever felt like too much trouble. Attention to detail was 10/10. We love our air source heat pump! At first, we didn’t have anywhere suitable for it at the back of the house, so we agreed to have it at the front but it looks so neat and we’re really happy with everything. It’s super efficient and almost silent too. It’s great to have a company like this in Exeter. We recommend them to all our friends and family.

Owner's reply
Thanks so much, Jade! Really pleased it's running so quietly and efficiently for you. And thanks for recommending us around Exeter, that genuinely means a lot 😊
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Gobu Rasalingam profile picture
Gobu Rasalingam
104 days ago
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We were looking to replace our ageing gas heating system with something more efficient, and after speaking with James, we knew we’d found the right company. He took the time to understand our home, explained everything clearly, and recommended the right air source heat pump without any pressure. From the very beginning, we were impressed by the detailed heat loss survey, It gave us confidence that the system was being designed specifically for our home in West Hill, Ottery St. Mary. The installation team were professional, friendly, and tidy, and completed the work to an exceptionally high standard. We’d happily recommend Eco Pro to anyone considering an air source heat pump. The whole experience was great, professional, and exceeded our expectations

Owner's reply
Hi Gobu, thank you so much for taking the time to leave such a great and detailed review. We really appreciate your recommendation, and we’re looking forward to installing an air source heat pump at one of your rental properties in Kilmington, Axminster this August. See you soon! 😊
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Richard Drake profile picture
Richard Drake
138 days ago
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James and the team provided a first rate end to end service, our old oil boiler failed on Good Friday and within 3/4 weeks we were up and running with a new energy efficient air source heating system. Totally recommend Eco Pro Renewables Ltd to anyone who asks 😍

Owner's reply
Thank you for your kind review, Richard! 😊 We’re delighted we could get you up and running quickly with your new air source heat pump system. Your recommendation is greatly appreciated by the whole team.
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Andrew Abbott profile picture
Andrew Abbott
183 days ago
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Excellent service throughout would recommend Eco pro renewables. Very competitive prices and excellent communication. 10/10

Owner's reply
Thank you so much for your kind words! We’re really glad you had a great experience with us. Your recommendation means a lot 🙌
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Georgie Stride profile picture
Georgie Stride
234 days ago
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We had an excellent 10/10 experience with James and would highly recommend him. He went above and beyond to help update the heating system in our current housing project. Communication was outstanding throughout, he responded quickly and always provided clear explanations whenever we had questions. James also supported us in organising additional tradespeople whenever needed, making the whole process smooth and stress-free. The house is finally warm, comfortable, and looking much more modern. Thank you, James 😊 P.s We'll give you a break now before the next project 😛

Owner's reply
Ah that’s great to hear! Thanks so much for the kind words! I’m really glad we got everything sorted for you. Hearing that makes it all worth it 🙌 You know where I am when the next project starts 😄 Thanks again 😊
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DJ GOLF profile picture
DJ GOLF
245 days ago
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After comparing several quotes and gathering details I decided to go with Eco Pro after speaking with James and couldn’t be happier. Their design was really detailed, explained clearly and the heat pump works perfectly. Would definitely recommend and already booked in for a few of our other properties.

Owner's reply
Thanks so much for the great review! Really glad you’re happy with the design and that the heat pump is working perfectly. We truly appreciate your trust in us and look forward to working on your other properties.
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Grace Murphy profile picture
Grace Murphy
248 days ago
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Excellent – 10/10! A great company to work with. Communication was excellent throughout, with quick responses and clear explanations whenever we had questions. The heat pump is almost silent, which was something we were worried about, and the results have been fantastic. We’re lovely and warm and always have plenty of hot water. Great work 👍

Owner's reply
Thank you, Grace! Great to hear you’re happy with the results and that everything is running smoothly. We really appreciate your kind words and recommendation!
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Barbara Murphy profile picture
Barbara Murphy
251 days ago
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We were very pleased with the installation of our 22 kW heat pump. Despite parts of the farmhouse being 13th century the system is performing extremely well and keeps the house constantly warm throughout. The installation was carried out professionally with great attention to detail and a high standard of workmanship. The same company have also installed heat pump systems across our rental properties, All completed efficiently and to an excellent standard. We are very happy with the service and would highly recommend this company.

Owner's reply
Thanks, Barbara! It’s been a pleasure working with you, and we really appreciate your recommendation.
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Stephen Moore profile picture
Stephen Moore
251 days ago
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James Stalker is the most reliable man I know. He always arrives on time with a smile on his face. His work for us over a period of 8 or so years has been exemplary — his recommendations have all been positive and have worked in our favour. I have absolutely no hesitation in recommending him to work on your behalf. Many thanks — Stephen Moore — Hampshire

Owner's reply
Thank you for the kind words, Steve! We really appreciate your support and recommendation.
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