Heat pump installation Exton: a short drive for us, the edge of the map for everyone else
Half of Exton’s trains stop only if you flag them down. Heat pump installation Exton homeowners can trust gets the same close attention: every room measured, nothing assumed.
James and the team provided a first rate end to end service, our old oil boiler failed on Good Friday and within 3/4 weeks we were up and running with a new energy efficient air source heating system. Totally recommend Eco Pro Renewables Ltd to anyone who asks
James Stalker, owner
NAPIT MCS assessor
Illustration
What we measure, fit and hand over on an Exton install
A heat pump that underwhelms was almost always specified badly, and tidy plumbing never rescues it later. The measuring and the drawing take the hours, and both sit inside the figure we quote before we start. Here is what the work covers.
- The heat loss survey and the design it produces. Wall construction, glazing, orientation and how much weather each elevation actually catches, recorded room by room. An Exton frontage open to the Clyst and the estuary stands in moving air a sheltered lane never sees, and the resulting kilowatt figure reflects that rather than averaging it flat.
- The heat pump and a matched cylinder. An outdoor unit sized for this property, often an Ideal, paired with a hot water cylinder made for this duty inside, chosen to suit the house rather than taken off a shelf.
- A radiator schedule, one by one. Which stay as they are and which go up a size, so the room feels the same at the gentler flow temperature a heat pump runs at.
- Pipework, cabling and controls. Everything that ties the outdoor unit to the cylinder, run and wired as one job so nothing gets left as an afterthought.
- Commissioning and optimisation. Weather-compensating controls specified only where they genuinely earn their keep, then the whole system commissioned and dialled in before anybody drives away, so it behaves on day one the way the drawing promised.
- The Boiler Upgrade Scheme application. Filed by us and taken off your invoice rather than left on your desk.
- Handover and aftercare. A run-through at your kitchen table, then servicing out of Exmouth whenever it falls due.
Underfloor heating is ours to design and fit as well. Where an Exton property already has it, a low-temperature system flatters it in a way an oil boiler never could.
Heat pump installation Exton starts with knowing where Exton actually is
Exton has no high street.
- Just St Andrew’s church, a village hall, the Puffing Billy pub, a petrol station and a railway platform on the Avocet Line where the train only stops if you flag it down. Around 1,287 people live on the east bank of the River Clyst as it runs down into the Exe Estuary, a mile below Topsham.
- Three places can claim the village and none quite owns it: the parish is Woodbury, the post town is Exmouth, and Topsham is the nearest anything, a mile up the road. Heating firms resolve that by covering Exton from whichever of the three is furthest away, which is how a quote ends up templated and aftercare becomes a drive somebody talks themselves out of on a wet February Tuesday.
If a tank in the garden feeds your boiler with oil or LPG, you are the household the higher grant rate was written for, which makes swapping that oil boiler for a heat pump an easier sum than it used to be.
- Everything we fit is air to water, not air conditioning.
Our air source heat pump installation work begins with a free home assessment: James answers the suitability question, settles where the unit could sit, runs the MCS sound calculation, and leaves a fixed estimate.
- If the house is not right, he says so.
Why Exton homeowners choose us
For a village this size the field of heat pump installer Exton homeowners can realistically call on is short, and it narrows to one test: is the person who designs the system the same person who has to answer for it later?
The owner does your job, start to finish.
- Our about page has James Stalker’s story: ex-army, into plumbing in 2010, heat pumps ever since, and past 100 installations.
- He answers the phone, assesses your home and designs the system, is on site through the week, and commissions and hands it over. Aftercare calls come to him as well, and he knows every system he has designed.
★★★★★
“James Stalker is the most reliable man I know.”
Stephen M. · Google review · five stars
Inspecting other firms’ work is part of his job.
Inspecting other firms’ work is part of his job.
- James holds a freelance NAPIT MCS assessor role, signing off, or declining to sign off, systems built by rival companies.
- Yours gets designed to the same benchmark he applies to them.
Room-by-room heat loss design, never a floor-area guess.
- We work out what each room loses on a cold day and size to that total, which for most properties lands between 4 and 10 kW, and only then do we choose the unit.
- A heat pump sized too large short-cycles, and that costs you money.
Older and period properties are welcome.
- A solid wall, a long pipe run, a property another company declared unsuitable: each of those alters the design instead of ending it.
- A house a mile downriver from Topsham is no less suitable than one in the middle of it, because measurements decide, not the address.
The grant applied for and deducted up front, about a week on site.
- We are MCS certified, so we file the Boiler Upgrade Scheme application and take it off your invoice rather than leave you to claim it back.
- One or two jobs at a time, a fixed start date, and Exton sits in the same parish as Woodbury, where we also work; Budleigh Salterton is a short run down the estuary.
What homeowners say on Google
Grants and costs for Exton homes
Our MCS certification is what lets us file the paperwork ourselves and knock the money off what you owe before an invoice ever reaches you. It never passes through your bank account.
Check if your home qualifiesOn running costs you get the honest version, not a promised bill cut.
What an oil household gains is predictability, and for a property up by the Clyst that means no oil price to track, no delivery to arrange.
- At the heat loss survey we model your actual property, not a national average.
Grant figures correct as of August 2026. Eligibility criteria apply and are confirmed at your free home assessment.
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If you own and live in a property in England or Wales and are replacing an eligible fossil fuel system, £7,500 is currently available towards an air source heat pump, mains gas households included.
- Whether a particular home qualifies rests on the building and on the owner’s circumstances, so it is never automatic. We establish where an Exton property stands at the free home assessment, before any price is put to you.
- Where the property is off the mains gas grid and burns oil or LPG, it can qualify instead for the £9,000 heat pump grant, running until 31 March 2027.
- Installations carry 0% VAT until 31 March 2027, and the scheme itself carries on past that date: what ends then is the higher £9,000 rate, open only where an off-gas-grid property is replacing oil or LPG.
The kit we fit around Exton, and the reasoning behind it
For the typical off-grid home the measured heat loss gives the size of unit, and the room figures show which radiators can stay as they are.
We choose the cylinder for your home, as we do the heat pump, and it usually arrives pre-plumbed with its valves and stats fitted.
We fit weather-compensating controls where they add value, and set them up at commissioning.
We are not tied to one manufacturer, which is how we differ from the big firms locked to one or two makes: James chooses the heat pump and cylinder for each property, and on many Exton jobs that means an Ideal outdoor unit and a cylinder that arrives already plumbed.
Ideal’s range runs 4 to 10 kW, which covers most three and four bedroom houses in this corner of Devon, and Ideal builds in the UK, so a spare turns up quickly on the day one is needed.
The cylinder reaches the property with its overheat stat, cylinder stat, diverter valve and filter already mounted and proven at the works, which matters in an Exton airing cupboard built for towels rather than pipework. Fewer joints cut on site means fewer places to weep years from now, and the fitting is shared with engineers we have worked alongside for years, so the finished job reads the same whoever held the spanner. None of that is a rule. Where measured heat loss puts an Exton property outside the range, we design around the building instead.
Heat pump installation Exton, from free visit to handover
Four steps, and the first one is free.
Free home visit
We come out, look at your property, answer your questions, and tell you honestly whether a heat pump is right for your home.
Book my free home assessmentYour heat loss survey and design
A full room-by-room heat loss survey and a designed system, with a fixed written scope and price. The survey is £250 plus VAT, and that fee is wiped from the final bill when you go ahead with the install.
Installation and commissioning
A clean MCS install, usually about a week start to finish, one or two jobs at a time, with the system properly commissioned and dialled in.
Handover and aftercare
We show you how it runs, and we are here afterwards, with servicing when it is due.
“Their design was really detailed, explained clearly and the heat pump works perfectly. Would definitely recommend and already booked in for a few of our other properties.”
DJ G. · Google review · five stars
Your guarantees
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IWA workmanship warranty and deposit insurance.
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At commissioning we register the warranty for you on any make of heat pump. Seven years of cover on Ideal parts and labour comes with an Ideal unit; any other make has its own manufacturer warranty.
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MCS certified, RECC and APHC member, NAPIT assessor, Ideal Heating partner.
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The grant paperwork handled for you, start to finish.
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Ongoing servicing when you need it, including years down the line. Heat pump servicing →
More recent projects
Exmouth
A 1930s six-bedroom home with 34 windows
The owners doubted a heat pump could heat an older, larger property. A detailed design running at a low 47 degrees, with seven radiators upgraded and the rest kept, proved it could, comfortably.
West Hill · Ottery St Mary
The job three installers said could not be done
The owners wanted their hot water cylinder relocated to the garage. Three previous companies refused. We redesigned the pipework and did it, on a 311m² home with uninsulated floors.
Newton Abbot
A period home others had written off
We redesigned and re-piped the entire heating system for low-temperature running, and added radiators to rooms that never had them. “Too old” is usually a design problem, not a dead end.
We install across East Devon, including Exton, Exmouth, Budleigh Salterton, Sidmouth, Ottery St Mary, Woodbury, Lympstone, Newton Poppleford, West Hill and Honiton. Down the far shore, our Dawlish heat pump installation page covers the seaside end of the patch. Where the ground rises inland from the estuary, heat pump installation in Woodbury Salterton meets cob, insulated cavity and bare brick at one address.
Street, Somerset: three installers, three different answers. We designed it correctly.
Before calling us, this homeowner had already had two national installers and another company out, and been handed completely conflicting advice, one proposing an oversized 16kW system, another saying the property was not suitable for a heat pump at all. Our room-by-room heat loss survey showed the home was suitable, but nowhere near the 16kW that had been quoted. We sized it correctly, upgraded only the radiators that genuinely needed it, and fitted an Ideal Logic Air matched to the actual heat loss rather than the quote sheet.
Heat pump installation Exton: common questions
No honest number exists until somebody has stood inside the house. Two Exton properties a few hundred yards apart on the A376 can want different sized units, a different cylinder and different pipework. James drives out, looks, and leaves a fixed estimate on the day, free. The grant comes off that figure before you pay anything, and the £250 plus VAT heat loss survey drops off the bill once you go ahead.
Book my free home assessmentFour things decide it and the postcode is not one of them: you own the home and live in it, it is in England or Wales, and it is coming off oil or LPG while sitting away from the mains gas grid. Tick all four and the application can qualify for the £9,000 rate for off-gas-grid homes on oil or LPG, running to 31 March 2027. If a gas main does reach you, £7,500 is still available. Which applies to your Exton home is settled at the free home assessment.
Book my free home assessmentAn EX3 postcode tells us nothing about your walls, and neither does the year the house went up. Measurement settles it. The heat loss survey goes room by room and returns a figure for each, and those figures set the size of the unit, which radiators change and how low the flow temperature can sit. Older fabric usually pushes the numbers up rather than ruling the job out. Judging a property from the kerb is how so many get told no.
Book my free home assessmentTiming, mostly. Another oil boiler is a fifteen-year commitment made in one afternoon, renewing the whole business of ordering, gauging and budgeting for whatever the price does each winter. Against that, two things stop on 31 March 2027: the £9,000 rate for off-gas-grid homes replacing oil or LPG, and the 0% VAT. We will set both options beside each other for your Exton house and leave the decision with you. We will not attach a savings figure we cannot evidence.
Book my free home assessmentAbout one week. First fix and pipework at the front of it, commissioning at the back, with the same faces throughout rather than a crew that rotates. We take one or two jobs at a time, so nobody vanishes to another site midway. Exton is a short run down the A376 from our Exmouth base, so the day starts at your house rather than on the road to it.
Book my free home assessmentPosition comes first, fixed at the free home assessment rather than left to whoever turns up on the day. James looks at airflow clearance, how far the pipework must travel and which aspect keeps the unit out of the way. The MCS sound calculation then has to pass at whichever neighbouring window sits closest, and if it does not pass we say so rather than fitting it anyway. Exton is quiet enough that the loudest thing most days is a train stopping because somebody asked it to, so that calculation earns doing properly.
Book my free home assessmentBook your free home assessment in Exton
Tell us what heats your Exton home now and James rings you back to fix a time.
★★★★★
“We had an excellent 10/10 experience with James and would highly recommend him. … Communication was outstanding throughout, he responded quickly and always provided clear explanations whenever we had questions.”
Georgie S. · Google review · five stars
Rather talk first? Ring 01395 202030 and James picks it up himself, not a call centre. Our contact page works too.
