Heat Pump Installation Dunkeswell: On the Plateau, Off the Gas Grid
Up on the Blackdown Hills’ edge, the gas main never reached Dunkeswell, so most properties here run on oil or LPG already. Heat pump installation Dunkeswell starts with a room-by-room heat loss survey, so the system is properly sized for your home and heating requirements, with the grant deducted upfront.
James and the team provided a first rate end to end service, our old oil boiler failed on Good Friday and within 3/4 weeks we were up and running with a new energy efficient air source heating system.
James Stalker, owner
NAPIT MCS assessor
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What your Dunkeswell installation includes
A heat pump specified in a rush leaves somebody disappointed. Most of what you pay for is the thinking done before a single component is ordered. Every Dunkeswell installation we quote covers:
- The heat loss survey and design. Wall construction, glazing and floor build-up, logged room by room.
- The heat pump and a matched cylinder. A heat pump that suits the house outside, a heat-pump-specific cylinder inside, sized to what the household actually uses.
- Radiator upgrades, only where the survey demands them. Solid older walls can mean two or three upgraded emitters; a newer build, often none.
- Pipework and electrics. Confirmed at the survey visit and checked against the MCS sound calculation before installation day arrives on the plateau.
- Commissioning. Live-tested against the plateau’s wind exposure, then talked through with you in plain terms before we pack up.
- The grant paperwork. Filed by us and taken off before the invoice.
- Handover and aftercare: we talk you through the controls, then it’s the same number for your first service.
Underfloor heating falls under the same scope, and likes lower flow temperatures too.
Heat pump installation Dunkeswell: high ground, an old airfield, and no gas main
Dunkeswell sits on the edge of the Blackdown Hills, high enough that the gas network never followed the village up.
- That elevation is part of why oil or LPG heats most properties here, tanks and deliveries rather than a meter on the wall.
James Stalker, the owner, has been on heat pumps since 2010, and we’re the MCS-certified air-to-water specialist on Exeter Road.
- See how James approaches an air source heat pump installation.
Sizing comes from a room-by-room heat loss survey, never a guess made from the runway, the same method we use down the road at heat pump installation in Feniton.
Why Dunkeswell homeowners choose us
The heat pump installer Dunkeswell homeowners can still ring years from now is worth more than the cheapest quote today.
The owner runs your job.
- James, whose story is on our about page, oversees the job from the survey visit through commissioning and handover.
- Aftercare stays with him too, so your call is answered by the designer of your system.
★★★★★
“James Stalker is the most reliable man I know.”
Stephen M. · Google review · five stars
Your designer inspects everybody else’s work.
- James also freelances for NAPIT as an MCS assessor, checking other installers’ work.
Sizing comes from measurement, not a postcode.
- Every room and wall type gets logged before a kilowatt is specified.
Older and period properties welcome.
- A property older than the airfield gets designed for what it actually is, not what’s quickest to quote.
The grant handled, about a week on site.
The grant handled, about a week on site.
- We lodge the application and take it off before invoicing.
- We also cover heat pump installation in Honiton.
What homeowners say on Google
Grants and costs for Dunkeswell homes
We apply and deduct it from your quote.
Check if your home qualifiesEligibility depends on the property and your circumstances, so not every Dunkeswell home qualifies, and we confirm yours at the free home assessment.
The savings against cheap oil are usually modest; what changes is no deliveries, no tank to check before a cold snap.
Grant figures correct as of August 2026. Eligibility criteria apply and are confirmed at your free home assessment.
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The Boiler Upgrade Scheme pays towards an air-to-water heat pump replacing fossil-fuel or direct-electric heating.
- Off the gas grid, which describes most of Dunkeswell, the figure is £9,000 for properties on oil or LPG, on applications lodged by 31 March 2027; other eligible homes, including any on mains gas, can qualify for £7,500.
- 0% VAT on qualifying installations to 31 March 2027.
The kit we fit in Dunkeswell, and why
Four to ten kilowatts covers most properties on the Dunkeswell plateau. If a property needs something else, the heat loss survey shows it.
We choose the cylinder for your home, as we do the heat pump, and it usually arrives pre-plumbed with its valves and stats fitted.
We fit weather-compensating controls where they add value, and set them up at commissioning.
Any air source heat pump Dunkeswell gets from us is picked from whichever make fits the property best, with a cylinder that’s already plumbed before it arrives, filter and overheat cut-out fitted.
Heat pump installation Dunkeswell, from free visit to handover
Four steps, and the first one is free.
Free home visit
We come out, look at your property, answer your questions, and tell you honestly whether a heat pump is right for your home.
Book my free home assessmentYour heat loss survey and design
A full room-by-room heat loss survey and a designed system, with a fixed written scope and price. The survey is £250 plus VAT, and that fee is wiped from the final bill when you go ahead with the install.
Installation and commissioning
A clean MCS install, usually about a week start to finish, one or two jobs at a time, with the system properly commissioned and dialled in.
Handover and aftercare
We show you how it runs, and we are here afterwards, with servicing when it is due.
“After comparing several quotes and gathering details I decided to go with Eco Pro after speaking with James and couldn’t be happier. Their design was really detailed, explained clearly and the heat pump works perfectly.”
DJ G. · Google review · five stars
Your guarantees
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IWA workmanship warranty and deposit insurance.
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Ideal units are backed by seven years of parts and labour; other makes carry cover from their own maker. Both have the warranty registered by us at commissioning.
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MCS certified, RECC and APHC member, NAPIT assessor, Ideal Heating partner.
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The grant paperwork handled for you, start to finish.
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Ongoing servicing when you need it, including years down the line. Heat pump servicing →
More recent projects
Exmouth
A 1930s six-bedroom home with 34 windows
The owners doubted a heat pump could heat an older, larger property. A detailed design running at a low 47 degrees, with seven radiators upgraded and the rest kept, proved it could, comfortably.
West Hill · Ottery St Mary
The job three installers said could not be done
The owners wanted their hot water cylinder relocated to the garage. Three previous companies refused. We redesigned the pipework and did it, on a 311m² home with uninsulated floors.
Newton Abbot
A period home others had written off
We redesigned and re-piped the entire heating system for low-temperature running, and added radiators to rooms that never had them. “Too old” is usually a design problem, not a dead end.
We install across East Devon, including Dunkeswell, Exmouth, Budleigh Salterton, Sidmouth, Ottery St Mary, Woodbury, Lympstone, Newton Poppleford, West Hill and Honiton. At the bottom of the hill on the Honiton road, Awliscombe sits in the valley rather than up on the plateau.
Street, Somerset: three installers, three different answers. We designed it correctly.
Before calling us, this homeowner had already had two national installers and another company out, and been handed completely conflicting advice, one proposing an oversized 16kW system, another saying the property was not suitable for a heat pump at all. Our room-by-room heat loss survey showed the home was suitable, but nowhere near the 16kW that had been quoted. We sized it correctly, upgraded only the radiators that genuinely needed it, and fitted an Ideal Logic Air matched to the actual heat loss rather than the quote sheet.
What Dunkeswell callers ask before they book
That comes down to the size of the Dunkeswell property and how it makes hot water, which is why we open with a free home assessment rather than a price list.
Book my free home assessmentMuch of Dunkeswell sits off the gas grid on oil or LPG and can qualify for £9,000 under the Boiler Upgrade Scheme, applications lodged by 31 March 2027. Other eligible homes, including any on mains gas, can qualify for £7,500 instead.
Book my free home assessmentUsually, yes. Higher ground around Dunkeswell asks more of a design, so sizing comes from a proper heat loss survey rather than a floor-area guess, and the outdoor unit’s position gets checked against the sound calculation first.
Book my free home assessmentA Dunkeswell job runs about a week: on site Monday more often than not, commissioned by Thursday or Friday, one job running at a time from start to finish.
Book my free home assessmentNo. Only the heat loss survey is chargeable, at £250 plus VAT, cancelled entirely if you go ahead with the Dunkeswell install, so you never pay it twice.
Book my free home assessmentSometimes. Because a heat pump runs cooler at the radiator than an oil boiler, a handful of radiators in an older Dunkeswell property might need upsizing. The heat loss survey tells you exactly which ones.
Book my free home assessmentBook your free home assessment in Dunkeswell
James walks the Dunkeswell property himself, tells you plainly what he finds, and stays your point of contact through to handover.
★★★★★
“We had an excellent 10/10 experience with James and would highly recommend him. … Communication was outstanding throughout, he responded quickly and always provided clear explanations whenever we had questions.”
Georgie S. · Google review · five stars
Prefer to talk it over first? Ring 01395 202030, answered by the owner, not a call centre. Other ways to reach us are on our contact page.
