EXCELLENT Google star 1Google star 2Google star 3Google star 4Google star 5
Book my free home assessment Call the installer 01395 202030
★★★★★ Rated excellent by homeowners on Google

Do I Need New Radiators for a Heat Pump? What Changes in a Devon Home

Your free home assessment

James visits, gives a straight answer on suitability and a fixed estimate on the spot.

Google
Google star 1Google star 2Google star 3Google star 4Google star 5
5.0
Top Rated Heat Pump Installer 2026
verified by Trustindex
Trustindex verifies that the company has a review score above 4.5, based on reviews collected on Google over the past 12 months, qualifying it to receive the Top Rated Certificate.
James Stalker, owner of Eco Pro Renewables
James Stalker Owner · NAPIT MCS assessor
Heat Pump Guides 11 min read

Do you need new radiators for a heat pump? In a Devon home, not all of them, and often not many. Some rooms need a bigger panel, a handful need nothing done at all, and a few need something more considered than either. What decides which is which is a room-by-room heat loss survey, not the age of your radiators or a rule someone read on a forum.

Key Takeaways

  • In a typical Devon home only some radiators change, usually to a bigger panel, and a full-house replacement is the exception.
  • A heat pump runs your radiators at a lower flow temperature, typically 45 to 50°C, against a boiler’s 70°C or higher.
  • At that lower temperature a radiator gives out well under half the heat printed on its boiler-rated label.
  • A room-by-room heat loss survey is the only way to know which radiators change and which stay, on any property.
  • Narrow microbore pipework, found in some older systems, is a genuine but usually fixable consideration, not an automatic block.
  • We don’t quote a radiator-change cost until the £250 plus VAT survey tells us which rooms need one, and that fee is waived if you go ahead with the installation.

The worry has a real cause. A heat pump runs water through your radiators at a noticeably lower temperature than a gas or oil boiler does, and a radiator fed cooler water gives out less heat than the number stamped on its side. That is the mechanism behind “you’ll need all new radiators”, and once you know it, the question turns into a calculation worked room by room on your own house.

The short answer

Do I Need New Radiators for a Heat Pump? The Short Answer

Living room with a white panel radiator under a uPVC window, a thermostatic valve on the right, a floral armchair and a garden view

It depends on the room, not the whole house. Some radiators in a typical Devon property are already generous enough to work at a heat pump’s lower running temperature and stay exactly where they are. Others are undersized for the room once the water running through them is cooler, and those get upgraded to a bigger panel. Replacing every radiator in the house is the exception, and a company that quotes it as standard without measuring anything first is taking a shortcut.

An example house, room by room (illustration)
Bedroom 1 Bigger panel
Bedroom 2 Stays
Bathroom Stays
Living room Stays
Kitchen Underfloor
Hall Bigger panel

Stays. Already generous enough for its room at the lower flow temperature.

Bigger panel. A taller or double-panel radiator in the same spot.

Underfloor. Only where that floor is coming up for another reason.

An example to show the pattern, not a survey result. Your own rooms get measured one by one.

Much of the fear online starts here. James works as a freelance MCS assessor for NAPIT, auditing other installers’ finished jobs alongside running his own. When a heat pump never gets the house properly warm, the cause he usually finds is a system sized off a rule of thumb, radiators included, with no room measured. Get the sizing right and the radiator question mostly answers itself.

Flow temperature

Why a Heat Pump Changes What a Radiator Can Do

Illustration of an air source heat pump system: the outdoor unit in the garden, pipes through the wall to the hot water cylinder, the wall controller, and a radiator on its own flow and return

A gas or oil boiler typically sends water round your system at close to 70°C or higher. A heat pump is designed to run cooler, usually 45 to 50°C, because that is where it works efficiently instead of straining for a boiler-style peak. The lower flow temperature is the whole point of the technology.

The trade-off is that a radiator rated for a boiler’s higher temperature puts out noticeably less heat once the water feeding it is cooler. Independent radiator-sizing figures put the drop at well under half of a panel’s boiler-rated output at heat pump flow temperatures.

One radiator, two flow temperatures (illustration)

Half the label
Oil or gas boiler Flow at 70°C or higher
The output printed on its label
Heat pump Flow at 45 to 50°C
Well under half of it

Energy Saving Trust’s installer guidance works in that order: size the heat pump to the property’s measured heat loss, choose a flow temperature, then check whether each existing radiator, run at that temperature, still covers its room. That check is why some radiators need to grow and others never move.

Stay or change

Which Radiators Stay, and Which Change for a Heat Pump

Whitewashed stone cottage room with a white multi-column radiator on a slate floor, an armchair, a log basket and a small timber casement window

Three patterns turn up again and again once a heat loss survey is actually carried out. The first two come down to how close each radiator already was to its room’s limit.

Pattern 1 Stays

Already generous for its room

  • Its history Sized for a boiler run hot to cover a draughty wall or big window
  • At 45 to 50°C Still has enough spare output to cover the room
  • The work None. It stays where it is on the wall
Pattern 2 Grows

Already close to its room’s limit

  • Its history Only just covered the room, even at boiler temperature
  • At 45 to 50°C Falls short once the water running through it is cooler
  • The work A taller or double-panel version in the same spot

The third is underfloor heating, in a small number of rooms, most often where a floor is being lifted for another reason anyway. Retrofitting it purely to dodge one stubborn radiator is rarely the answer we reach for first.

Solid-wall period properties, stone or cob farmhouses and older Devon cottages included, don’t automatically fall into the everything-changes category either. Wall construction affects a room’s heat loss number, which is a sizing input and says nothing on its own about the radiators already inside it. Our post on heat pumps in old stone and cob houses covers what a solid wall does to that number and to pipe routing in a period layout.

The survey

The Room-by-Room Survey: Where Your Radiator Schedule Comes From

Four different air-to-water heat pumps in a row, each with a front fan and insulated water pipes, beside a hot water cylinder and a wall thermostat (illustration)

Room area alone doesn’t tell you the heat loss. Two rooms of the same size lose heat at very different rates depending on wall construction, glazing and how exposed the room is, so a quick estimate built on floor area is still a guess.

What settles it is the £250 plus VAT room-by-room heat loss survey, waived in full if you go ahead with the installation. James measures every room, works out what each one loses, and writes up the design before anything is ordered. It is the same output behind every air source heat pump installation we design, whichever way the radiator question lands on your own house.

What the survey hands you

Your written design

Worked out room by room, before anything is ordered
  • Every room What it loses, worked out from its walls, its glazing and how exposed it is
  • Radiator schedule Which radiators change, which stay, and why each one Settled before anything is ordered
  • Heat pump The unit, sized to the heat loss the survey measured
  • Flow temperature The temperature the system is designed to run at
  • Cylinder The hot water cylinder specification

The survey costs £250 plus VAT, waived in full if you go ahead with the installation.

Guess at this stage instead, and both ways it can go wrong cost you. Replace radiators that didn’t need it and you have spent money for nothing. Skip the ones that did and you find out in February, when the room won’t hold its temperature and there is no easy fix mid-winter.

Microbore pipe

The Microbore Pipework Question for Heat Pump Radiators

Lagged heat pump pipework, pumps and valves running across a plant room wall on an Eco Pro installation

Some heating systems, particularly ones installed or extended between the 1960s and 1980s, run on narrow microbore pipe instead of the wider bore standard in modern work. It is a genuine consideration for a heat pump, so it is worth naming directly.

A heat pump needs a higher flow rate than a boiler to move the same amount of heat at a lower temperature, and narrow pipe raises both the water’s speed and the pressure it takes to push it round. Energy Saving Trust’s guidance treats this as a calculation: check the flow velocity a run of microbore would carry, and where a short section falls outside the acceptable range, upgrade just that section.

Why the bore matters to a heat pump

Microbore

Narrow pipe. The water has to move faster, and it takes more pressure to push it round.

Wider bore

The bore standard in modern work. The same flow of water moves at an easier pace.

What the check at the free home assessment finds
  • Usually
    The numbers already work Checking the flow velocity on the pipework in front of us is all it takes.
  • Sometimes
    One short section widened Upgrading just that run brings it back into line, with no re-pipe of the whole house.
  • Rarely
    A full re-pipe Written into your quote before any work starts, never discovered halfway through the job.
Radiator costs

What New Radiators for a Heat Pump Cost, and Why We Don’t Guess a Number

Close-up of a white thermostatic radiator valve on a copper pipe rising through a wooden floor beside a white panel radiator

We won’t put a figure on this before we have measured your house, and any installer who does is quoting a number with nothing behind it. Guess low and the real quote arrives later as an unwelcome surprise. Guess high and you talk yourself out of a job that would have cost far less than you feared.

How the radiator line is priced

No figure until the rooms are measured

  • Rooms the survey flags Only the radiators that fall short of what their room needs get counted.
    From the survey
  • What each swap involves How straightforward each change turns out to be, and the type of radiator the room calls for.
    Room by room
  • One line on your fixed quote Written in before you commit to anything, alongside the rest of the installation.
    Fixed

What we can tell you is the shape of it. A typical home we design for needs some radiators changed, not all of them, and the number the survey settles on goes into your fixed quote alongside the wider cost of an air source heat pump installation in Devon. Nothing about the radiator schedule gets decided after you have said yes.

Straight answers

Frequently Asked Questions

Sometimes, but rarely all of them. A heat pump runs at a lower flow temperature than a boiler, so a room-by-room heat loss survey checks each radiator against what its room actually needs and only changes the ones that fall short.

Book my free home assessment

Some will. A radiator that was already generous for its room at boiler temperature often has enough spare capacity to work at a heat pump’s lower temperature. One that was already close to the limit usually needs a bigger panel in the same position.

Book my free home assessment

Typically 45 to 50°C, against 70°C or higher for a gas or oil boiler. The exact figure for your own system comes out of the heat loss survey, not a fixed industry number.

Book my free home assessment

Often, yes. It comes down to whether the pipe can carry the flow rate a heat pump needs without excessive pressure loss, which we check at the free home assessment. Where a short section falls short, upgrading just that run is usually enough.

Book my free home assessment

It depends entirely on how many the survey flags and what each room needs, so we don’t quote a figure before we’ve measured. The radiator cost is written into your fixed quote once the survey is done, before you commit to anything.

Book my free home assessment

Sometimes, in specific rooms, most often where a floor is already being lifted for another reason. It isn’t the default answer to a radiator that needs upsizing, and we only suggest it where it genuinely suits the room.

Book my free home assessment

Not automatically. Wall construction changes a room’s heat loss number, which affects sizing, but a stone or cob property can need fewer radiator changes than a newer house with poorly sized radiators to begin with. The survey tells you which is true for your own home.

Book my free home assessment
Your own radiators

Get a Straight Answer on Your Own Radiators

Guessing from a forum thread or someone else’s quote is how homeowners end up paying for radiators they didn’t need, or getting caught out by ones they did. The free home assessment is where a real answer starts: James walks the property, talks through what heats it now, and gives you a fixed estimate on the spot.

Book my free home assessment
EXCELLENT Google star 1Google star 2Google star 3Google star 4Google star 5
18 reviews

Prefer to talk it through first? Ring 01395 202030. James answers, and he is the person who will price the job.

★★★★★

“James also supported us in organising additional tradespeople whenever needed, making the whole process smooth and stress-free. The house is finally warm, comfortable, and looking much more modern.”

Georgie Stride · Google review

Your free home assessment

Free home assessment. Straight answers on suitability and a fixed estimate.

Or call us: 01395 202030

⭐⭐⭐⭐⭐ on Google

What Devon homeowners say

The majority of people who ring us have already spent a fortnight reading about heat pumps, running costs and the grant, and half of what they have read contradicts the other half. They choose us because the numbers come from a room by room survey of their own house, because James turns up himself, and because the grant paperwork is handled at our end.

Posted on Google Google
Phil Le-heup profile picture
Phil Le-heup
20 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Friendly, professional heat pump installation. It was a challenge, plumbing-wise and electrically, as the house is circa 1750, Eco Pro worked through and successfully completed a neat, functional system.

Owner's reply
Thanks so much, Phil! A house from around 1750 kept us on our toes with the pipework and the wiring, so good to hear the finished system looks neat and does its job. Old places like yours are worth the extra thought 😊
Posted on Google Google
Paul Collings profile picture
Paul Collings
23 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
James and his team were excellent from start to finish. We wanted to replace our oil fired boiler with an Air Source Heat Pump. Other firms were very inflexible with location of the pump and associated equipment. James took time to understand our preferences and made it happen even in very tight spaces. Great to find a reliable and professional local Devon business. Thanks

Owner's reply
Thanks so much, Paul! Where the heat pump and the rest of the kit end up is your call, so it was worth the extra head-scratching to make it work in those tight spots. Enjoy life without the oil boiler 😊
Posted on Google Google
Judith Simpson profile picture
Judith Simpson
26 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
A job well done. Considerate and tidy plumber and electricians. When there was a manufacturing problem this was quickly dealt with and resolved.

Owner's reply
Thanks so much, Judith! Sorry the manufacturing fault cropped up at all, but glad we got it sorted for you quickly. The plumber and electricians will be pleased to hear you found them considerate and tidy 😊
Posted on Google Google
Lore 101 profile picture
Lore 101
38 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We're glad we decided to go with Eco Pro Renewables Ltd for our air sourced heat pump solution. James proved both conscientious and innovative, proposing a solution that addressed both the nature of our property and our requirements. The installing plumbing team and electricians were diligent, tidy and mindful. We're more than happy to recommend considering Eco Pro.

Owner's reply
Thanks so much for the great review! Working out a design that suited the property rather than forcing a standard setup on it was the most important part of the job. Really glad the plumbing team and electricians looked after you well too!
Posted on Google Google
Aletta Warne profile picture
Aletta Warne
68 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
For our new house we were considering an Air Source Heat Pump and James did a great job of not only quoting for us to source all the materials and install the system but also educating us on the benefits and considerations of getting a heat pump compared to keeping a gas system and replacing our existing boiler. No pressure to go either way but an honest assessment of what we should consider. We have an old house and we’re considering certain insulation upgrades as part of our renovation, which James was very patient in considering (and amending) with our heat pump plans, specs and what that meant for our radiator and underfloor heating requirements. Overall, James has been thoroughly supportive, helpful, professional and patient in all conversations and dealings with us - including grant process and working closely with our builders on scheduling of the works. I could recommend James’ services enough and would choose him again for any future works. We got solar panels at the same time but through another firm and now understand James is looking to offer this service - I wish we had been able to engage James to do those works for us then too!

Owner's reply
Thanks so much, Aletta! With the insulation upgrades changing what the house needed, it was worth reworking the specs and radiators a few times to get it right. Really glad the grant side and fitting around your builders went smoothly too 😊
Posted on Google Google
Reece Aitkins profile picture
Reece Aitkins
78 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We were doing a huge amount of work to our new house and an Air Source Heat Pump was something we wanted to consider to move away from gas - due to cost and the unstable prices. We spoke to a number of providers and all made me very nervous about costs and work involved…our house was older and would need some changes to radiators etc, and some said I would need to reinstate the whole roof!?..…. Wasn’t feeling very positive. EcoPro totally changed my feelings - they assessed the heat loss, explained all the things in detail and had a conversation about options and what we could change, what we could do to save some money or could we take a different approach…. It was a totally joint discussion to get the right solution which filled me with confidence….and they had all the answers. Not once was I told something was too difficult or timely! I’ve since not really had to get involved with anything and it’s all just happened around me! Few decisions here and there but they’ve just taken care of it all. Systems works great and I’m really pleased! (Ideal HP290 ASHP & 250L Tank)

Owner's reply
Hi Reece, We completely understand how overwhelming a major renovation can feel, especially when you’re receiving conflicting advice about what’s required. We’re delighted to hear that everything is working well and that you felt supported throughout the installation. Thank you again for choosing Eco Pro Renewables and for taking the time to share your experience. James and the Eco Pro Renewables team
Posted on Google Google
Conor L profile picture
Conor L
84 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Can’t recommend Eco Pro enough. We’d been putting off replacing our old oil boiler for ages because we didn’t really understand what the alternatives were, but James took the time to sit down and explain it all properly, no pressure, just honest advice about what would actually work for our house near Crediton, Devon. You could tell he genuinely knew his stuff and wasn’t just trying to sell us the most expensive option. The heat pump install itself was spot on the lads were great and James followed up afterwards to make sure everything was running properly and set us up on an app to control everything. All certificates for warrenty etc came in a well organised “handover pack”. Super impressed !If you’re on the fence about switching to a heat pump, just give James a call you won’t regret it

Owner's reply
Thanks so much, Conor! Honest advice with no pressure is exactly how we try to do things, so really glad it helped you make the switch from oil at your place near Crediton. Enjoy having everything on the app 😊
Posted on Google Google
John Eggleston profile picture
John Eggleston
99 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had Eco Pro Renewables fit a heat source pump at our house in Windsor Square and they were amazing. All the workmen were polite and respectful and cleaned up after themselves. Good communication throughout, answering our questions and working to suit us. Couldn't recommend them any higher, and the system has worked trouble free ever since.

Owner's reply
Thanks so much, John! The team always aim to leave a place as tidy as they found it, so glad that came through at Windsor Square. Brilliant that it's run trouble free ever since 😊
Posted on Google Google
John Braithwaite profile picture
John Braithwaite
99 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent service for our ground source heat pumps. They always respond if a problem arises or for the annual check over.

Owner's reply
Thanks, John! Really glad the annual check overs and quick responses have kept your ground source system running well, that ongoing aftercare is a big part of what we do 😊
Posted on Google Google
Jade Cunliffe profile picture
Jade Cunliffe
102 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Honestly the best company to work with. Great communication throughout from James, and nothing ever felt like too much trouble. Attention to detail was 10/10. We love our air source heat pump! At first, we didn’t have anywhere suitable for it at the back of the house, so we agreed to have it at the front but it looks so neat and we’re really happy with everything. It’s super efficient and almost silent too. It’s great to have a company like this in Exeter. We recommend them to all our friends and family.

Owner's reply
Thanks so much, Jade! Really pleased it's running so quietly and efficiently for you. And thanks for recommending us around Exeter, that genuinely means a lot 😊
Posted on Google Google
Gobu Rasalingam profile picture
Gobu Rasalingam
104 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We were looking to replace our ageing gas heating system with something more efficient, and after speaking with James, we knew we’d found the right company. He took the time to understand our home, explained everything clearly, and recommended the right air source heat pump without any pressure. From the very beginning, we were impressed by the detailed heat loss survey, It gave us confidence that the system was being designed specifically for our home in West Hill, Ottery St. Mary. The installation team were professional, friendly, and tidy, and completed the work to an exceptionally high standard. We’d happily recommend Eco Pro to anyone considering an air source heat pump. The whole experience was great, professional, and exceeded our expectations

Owner's reply
Hi Gobu, thank you so much for taking the time to leave such a great and detailed review. We really appreciate your recommendation, and we’re looking forward to installing an air source heat pump at one of your rental properties in Kilmington, Axminster this August. See you soon! 😊
Posted on Google Google
Richard Drake profile picture
Richard Drake
138 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
James and the team provided a first rate end to end service, our old oil boiler failed on Good Friday and within 3/4 weeks we were up and running with a new energy efficient air source heating system. Totally recommend Eco Pro Renewables Ltd to anyone who asks 😍

Owner's reply
Thank you for your kind review, Richard! 😊 We’re delighted we could get you up and running quickly with your new air source heat pump system. Your recommendation is greatly appreciated by the whole team.
Posted on Google Google
Andrew Abbott profile picture
Andrew Abbott
183 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent service throughout would recommend Eco pro renewables. Very competitive prices and excellent communication. 10/10

Owner's reply
Thank you so much for your kind words! We’re really glad you had a great experience with us. Your recommendation means a lot 🙌
Posted on Google Google
Georgie Stride profile picture
Georgie Stride
234 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had an excellent 10/10 experience with James and would highly recommend him. He went above and beyond to help update the heating system in our current housing project. Communication was outstanding throughout, he responded quickly and always provided clear explanations whenever we had questions. James also supported us in organising additional tradespeople whenever needed, making the whole process smooth and stress-free. The house is finally warm, comfortable, and looking much more modern. Thank you, James 😊 P.s We'll give you a break now before the next project 😛

Owner's reply
Ah that’s great to hear! Thanks so much for the kind words! I’m really glad we got everything sorted for you. Hearing that makes it all worth it 🙌 You know where I am when the next project starts 😄 Thanks again 😊
Posted on Google Google
DJ GOLF profile picture
DJ GOLF
245 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
After comparing several quotes and gathering details I decided to go with Eco Pro after speaking with James and couldn’t be happier. Their design was really detailed, explained clearly and the heat pump works perfectly. Would definitely recommend and already booked in for a few of our other properties.

Owner's reply
Thanks so much for the great review! Really glad you’re happy with the design and that the heat pump is working perfectly. We truly appreciate your trust in us and look forward to working on your other properties.
Posted on Google Google
Grace Murphy profile picture
Grace Murphy
248 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent – 10/10! A great company to work with. Communication was excellent throughout, with quick responses and clear explanations whenever we had questions. The heat pump is almost silent, which was something we were worried about, and the results have been fantastic. We’re lovely and warm and always have plenty of hot water. Great work 👍

Owner's reply
Thank you, Grace! Great to hear you’re happy with the results and that everything is running smoothly. We really appreciate your kind words and recommendation!
Posted on Google Google
Barbara Murphy profile picture
Barbara Murphy
251 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We were very pleased with the installation of our 22 kW heat pump. Despite parts of the farmhouse being 13th century the system is performing extremely well and keeps the house constantly warm throughout. The installation was carried out professionally with great attention to detail and a high standard of workmanship. The same company have also installed heat pump systems across our rental properties, All completed efficiently and to an excellent standard. We are very happy with the service and would highly recommend this company.

Owner's reply
Thanks, Barbara! It’s been a pleasure working with you, and we really appreciate your recommendation.
Posted on Google Google
Stephen Moore profile picture
Stephen Moore
251 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
James Stalker is the most reliable man I know. He always arrives on time with a smile on his face. His work for us over a period of 8 or so years has been exemplary — his recommendations have all been positive and have worked in our favour. I have absolutely no hesitation in recommending him to work on your behalf. Many thanks — Stephen Moore — Hampshire

Owner's reply
Thank you for the kind words, Steve! We really appreciate your support and recommendation.
Book my free home assessment