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Air source heat pump installation · Devon

Heat Pump Installation Willand: An Old Village Centre, Ringed by New Estates

Willand’s old centre of cob cottages sits ringed by newer estates, and which side of that line your home falls on shapes the design. Heat pump installation Willand starts with a room-by-room heat loss survey either way, so your system is properly sized for your home and heating requirements, with the grant deducted before winter.

James and the team provided a first rate end to end service, our old oil boiler failed on Good Friday and within 3/4 weeks we were up and running with a new energy efficient air source heating system. Totally recommend Eco Pro Renewables Ltd to anyone who asks

★★★★★ Richard D. · Google review · five stars
James Stalker, owner of Eco Pro Renewables

James Stalker, owner

NAPIT MCS assessor

Google
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5.0
Top Rated Heat Pump Installer 2026
verified by Trustindex
Trustindex verifies that the company has a review score above 4.5, based on reviews collected on Google over the past 12 months, qualifying it to receive the Top Rated Certificate.
Google
Google star 1Google star 2Google star 3Google star 4Google star 5
5.0
Top Rated Energy-Efficient Heating 2026
verified by Trustindex
Trustindex verifies that the company has a review score above 4.5, based on reviews collected on Google over the past 12 months, qualifying it to receive the Top Rated Certificate.
Finished air source heat pump installation beside the porch of a Devon chalet Illustration
MCS certified installer mark NAPIT registered APHC member Ideal Heating approved installer RECC Renewable Energy Consumer Code member NAPIT registered Ideal Heating approved installer
What is included

What your Willand installation includes

A heat pump that disappoints its owner was usually specified in a rush. Every Willand installation we quote covers:

Air source heat pump outdoor unit fitted against the wall of an older Devon home
  • The heat loss survey and design. Wall type, glazing and room use recorded one at a time, giving a kilowatt figure that belongs to your address alone.
  • A matched heat pump and cylinder, sized on the hot water the household actually draws, not a catalogue default.
  • Radiators altered only where the figures call for it. A cob cottage near the church can need two or three upgraded emitters; a 1980s estate semi often needs none.
  • The pipework, electrics and outdoor base, positioned to satisfy the MCS sound calculation.
  • Commissioning and optimisation. Flow temperature and weather compensation get tuned to the cob walls near the church as carefully as to a newer estate build, agreed before we leave.
  • The grant application, handled and netted off before any invoice.
  • Handover and aftercare. A plain-English walkthrough, and one number to call once the first service is due.

Underfloor heating falls inside that same scope, running well at the low flow temperatures these systems use.

Illustration of an old oil boiler and foam-lagged copper cylinder before replacement
Heat-pump cylinder, pipework and controls fitted by Eco Pro Renewables in the same corner
Before
After
Oil and LPG replacements

Heat pump installation Willand: an old village with estates built around it

Willand’s own conservation appraisal is plain about it: large estates surround the old village centre on three sides.

  • What they surround is small: listed cob cottages like Woodsmoke Cottage and Redgate still stand near the church, walls a heat pump has to be designed for, not guessed at.

Inside the village, old core and estate alike, many Willand properties are on the mains gas network.

  • Out past the estates, toward Halberton and Uffculme, oil and LPG are still common.

A few miles down the B3181 we also cover heat pump installation in Cullompton.

  • Eco Pro is the MCS-certified air-to-water specialist on Exeter Road in Exmouth, and James Stalker has past 100 installations behind him. More on how we approach an air source heat pump installation.
Owner-led, start to finish

Why Willand homeowners choose us

Long after the last invoice is settled, what a Willand homeowner remembers is whether that installer still answers, cob cottage by the church or newer estate house either way, and that matters more than the cheapest number on the original quote.

The owner runs your job.

Large period Devon farmhouse with a newly installed air source heat pump
  • James takes it from the survey through design and commissioning to handover, then aftercare.
  • A Willand customer who rings gets the man who designed their system. His trade history is on our about page.

★★★★★

“James Stalker is the most reliable man I know.”

Stephen M. · Google review · five stars

Your designer inspects everybody else’s work.

Finished air source heat pump on a concrete slab beside a red brick house, with open fields behind
  • James also assesses other installers’ work as a freelance NAPIT MCS assessor.
  • He’s seen oversizing go wrong.

Sizing comes from measurement, not which side of the estates you’re on.

  • Every wall type and room gets measured before the kilowatt figure is set.

Older and period properties welcome.

Air source heat pump fitted beside the existing oil tank at a Devon home
  • A listed cob cottage by the church and a 1990s estate house are different design problems.

The grant handled and about a week on site.

An Ideal cylinder in a cupboard and an Ideal unit under a window. Eco Pro Renewables serving Willand, Devon homes.
Reviews

What homeowners say on Google

Posted on Google Google
Phil Le-heup profile picture
Phil Le-heup
20 days ago
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Friendly, professional heat pump installation. It was a challenge, plumbing-wise and electrically, as the house is circa 1750, Eco Pro worked through and successfully completed a neat, functional system.

Owner's reply
Thanks so much, Phil! A house from around 1750 kept us on our toes with the pipework and the wiring, so good to hear the finished system looks neat and does its job. Old places like yours are worth the extra thought 😊
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Paul Collings profile picture
Paul Collings
23 days ago
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James and his team were excellent from start to finish. We wanted to replace our oil fired boiler with an Air Source Heat Pump. Other firms were very inflexible with location of the pump and associated equipment. James took time to understand our preferences and made it happen even in very tight spaces. Great to find a reliable and professional local Devon business. Thanks

Owner's reply
Thanks so much, Paul! Where the heat pump and the rest of the kit end up is your call, so it was worth the extra head-scratching to make it work in those tight spots. Enjoy life without the oil boiler 😊
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Judith Simpson profile picture
Judith Simpson
26 days ago
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A job well done. Considerate and tidy plumber and electricians. When there was a manufacturing problem this was quickly dealt with and resolved.

Owner's reply
Thanks so much, Judith! Sorry the manufacturing fault cropped up at all, but glad we got it sorted for you quickly. The plumber and electricians will be pleased to hear you found them considerate and tidy 😊
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Lore 101 profile picture
Lore 101
38 days ago
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We're glad we decided to go with Eco Pro Renewables Ltd for our air sourced heat pump solution. James proved both conscientious and innovative, proposing a solution that addressed both the nature of our property and our requirements. The installing plumbing team and electricians were diligent, tidy and mindful. We're more than happy to recommend considering Eco Pro.

Owner's reply
Thanks so much for the great review! Working out a design that suited the property rather than forcing a standard setup on it was the most important part of the job. Really glad the plumbing team and electricians looked after you well too!
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Aletta Warne profile picture
Aletta Warne
68 days ago
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For our new house we were considering an Air Source Heat Pump and James did a great job of not only quoting for us to source all the materials and install the system but also educating us on the benefits and considerations of getting a heat pump compared to keeping a gas system and replacing our existing boiler. No pressure to go either way but an honest assessment of what we should consider. We have an old house and we’re considering certain insulation upgrades as part of our renovation, which James was very patient in considering (and amending) with our heat pump plans, specs and what that meant for our radiator and underfloor heating requirements. Overall, James has been thoroughly supportive, helpful, professional and patient in all conversations and dealings with us - including grant process and working closely with our builders on scheduling of the works. I could recommend James’ services enough and would choose him again for any future works. We got solar panels at the same time but through another firm and now understand James is looking to offer this service - I wish we had been able to engage James to do those works for us then too!

Owner's reply
Thanks so much, Aletta! With the insulation upgrades changing what the house needed, it was worth reworking the specs and radiators a few times to get it right. Really glad the grant side and fitting around your builders went smoothly too 😊
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Reece Aitkins profile picture
Reece Aitkins
78 days ago
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We were doing a huge amount of work to our new house and an Air Source Heat Pump was something we wanted to consider to move away from gas - due to cost and the unstable prices. We spoke to a number of providers and all made me very nervous about costs and work involved…our house was older and would need some changes to radiators etc, and some said I would need to reinstate the whole roof!?..…. Wasn’t feeling very positive. EcoPro totally changed my feelings - they assessed the heat loss, explained all the things in detail and had a conversation about options and what we could change, what we could do to save some money or could we take a different approach…. It was a totally joint discussion to get the right solution which filled me with confidence….and they had all the answers. Not once was I told something was too difficult or timely! I’ve since not really had to get involved with anything and it’s all just happened around me! Few decisions here and there but they’ve just taken care of it all. Systems works great and I’m really pleased! (Ideal HP290 ASHP & 250L Tank)

Owner's reply
Hi Reece, We completely understand how overwhelming a major renovation can feel, especially when you’re receiving conflicting advice about what’s required. We’re delighted to hear that everything is working well and that you felt supported throughout the installation. Thank you again for choosing Eco Pro Renewables and for taking the time to share your experience. James and the Eco Pro Renewables team
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Conor L profile picture
Conor L
84 days ago
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Can’t recommend Eco Pro enough. We’d been putting off replacing our old oil boiler for ages because we didn’t really understand what the alternatives were, but James took the time to sit down and explain it all properly, no pressure, just honest advice about what would actually work for our house near Crediton, Devon. You could tell he genuinely knew his stuff and wasn’t just trying to sell us the most expensive option. The heat pump install itself was spot on the lads were great and James followed up afterwards to make sure everything was running properly and set us up on an app to control everything. All certificates for warrenty etc came in a well organised “handover pack”. Super impressed !If you’re on the fence about switching to a heat pump, just give James a call you won’t regret it

Owner's reply
Thanks so much, Conor! Honest advice with no pressure is exactly how we try to do things, so really glad it helped you make the switch from oil at your place near Crediton. Enjoy having everything on the app 😊
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John Eggleston profile picture
John Eggleston
99 days ago
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We had Eco Pro Renewables fit a heat source pump at our house in Windsor Square and they were amazing. All the workmen were polite and respectful and cleaned up after themselves. Good communication throughout, answering our questions and working to suit us. Couldn't recommend them any higher, and the system has worked trouble free ever since.

Owner's reply
Thanks so much, John! The team always aim to leave a place as tidy as they found it, so glad that came through at Windsor Square. Brilliant that it's run trouble free ever since 😊
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John Braithwaite profile picture
John Braithwaite
99 days ago
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Excellent service for our ground source heat pumps. They always respond if a problem arises or for the annual check over.

Owner's reply
Thanks, John! Really glad the annual check overs and quick responses have kept your ground source system running well, that ongoing aftercare is a big part of what we do 😊
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Jade Cunliffe profile picture
Jade Cunliffe
102 days ago
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Honestly the best company to work with. Great communication throughout from James, and nothing ever felt like too much trouble. Attention to detail was 10/10. We love our air source heat pump! At first, we didn’t have anywhere suitable for it at the back of the house, so we agreed to have it at the front but it looks so neat and we’re really happy with everything. It’s super efficient and almost silent too. It’s great to have a company like this in Exeter. We recommend them to all our friends and family.

Owner's reply
Thanks so much, Jade! Really pleased it's running so quietly and efficiently for you. And thanks for recommending us around Exeter, that genuinely means a lot 😊
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Gobu Rasalingam profile picture
Gobu Rasalingam
104 days ago
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We were looking to replace our ageing gas heating system with something more efficient, and after speaking with James, we knew we’d found the right company. He took the time to understand our home, explained everything clearly, and recommended the right air source heat pump without any pressure. From the very beginning, we were impressed by the detailed heat loss survey, It gave us confidence that the system was being designed specifically for our home in West Hill, Ottery St. Mary. The installation team were professional, friendly, and tidy, and completed the work to an exceptionally high standard. We’d happily recommend Eco Pro to anyone considering an air source heat pump. The whole experience was great, professional, and exceeded our expectations

Owner's reply
Hi Gobu, thank you so much for taking the time to leave such a great and detailed review. We really appreciate your recommendation, and we’re looking forward to installing an air source heat pump at one of your rental properties in Kilmington, Axminster this August. See you soon! 😊
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Richard Drake profile picture
Richard Drake
138 days ago
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James and the team provided a first rate end to end service, our old oil boiler failed on Good Friday and within 3/4 weeks we were up and running with a new energy efficient air source heating system. Totally recommend Eco Pro Renewables Ltd to anyone who asks 😍

Owner's reply
Thank you for your kind review, Richard! 😊 We’re delighted we could get you up and running quickly with your new air source heat pump system. Your recommendation is greatly appreciated by the whole team.
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Andrew Abbott profile picture
Andrew Abbott
183 days ago
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Excellent service throughout would recommend Eco pro renewables. Very competitive prices and excellent communication. 10/10

Owner's reply
Thank you so much for your kind words! We’re really glad you had a great experience with us. Your recommendation means a lot 🙌
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Georgie Stride profile picture
Georgie Stride
234 days ago
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We had an excellent 10/10 experience with James and would highly recommend him. He went above and beyond to help update the heating system in our current housing project. Communication was outstanding throughout, he responded quickly and always provided clear explanations whenever we had questions. James also supported us in organising additional tradespeople whenever needed, making the whole process smooth and stress-free. The house is finally warm, comfortable, and looking much more modern. Thank you, James 😊 P.s We'll give you a break now before the next project 😛

Owner's reply
Ah that’s great to hear! Thanks so much for the kind words! I’m really glad we got everything sorted for you. Hearing that makes it all worth it 🙌 You know where I am when the next project starts 😄 Thanks again 😊
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DJ GOLF profile picture
DJ GOLF
245 days ago
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After comparing several quotes and gathering details I decided to go with Eco Pro after speaking with James and couldn’t be happier. Their design was really detailed, explained clearly and the heat pump works perfectly. Would definitely recommend and already booked in for a few of our other properties.

Owner's reply
Thanks so much for the great review! Really glad you’re happy with the design and that the heat pump is working perfectly. We truly appreciate your trust in us and look forward to working on your other properties.
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Grace Murphy profile picture
Grace Murphy
248 days ago
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Excellent – 10/10! A great company to work with. Communication was excellent throughout, with quick responses and clear explanations whenever we had questions. The heat pump is almost silent, which was something we were worried about, and the results have been fantastic. We’re lovely and warm and always have plenty of hot water. Great work 👍

Owner's reply
Thank you, Grace! Great to hear you’re happy with the results and that everything is running smoothly. We really appreciate your kind words and recommendation!
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Barbara Murphy profile picture
Barbara Murphy
251 days ago
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We were very pleased with the installation of our 22 kW heat pump. Despite parts of the farmhouse being 13th century the system is performing extremely well and keeps the house constantly warm throughout. The installation was carried out professionally with great attention to detail and a high standard of workmanship. The same company have also installed heat pump systems across our rental properties, All completed efficiently and to an excellent standard. We are very happy with the service and would highly recommend this company.

Owner's reply
Thanks, Barbara! It’s been a pleasure working with you, and we really appreciate your recommendation.
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Stephen Moore profile picture
Stephen Moore
251 days ago
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James Stalker is the most reliable man I know. He always arrives on time with a smile on his face. His work for us over a period of 8 or so years has been exemplary — his recommendations have all been positive and have worked in our favour. I have absolutely no hesitation in recommending him to work on your behalf. Many thanks — Stephen Moore — Hampshire

Owner's reply
Thank you for the kind words, Steve! We really appreciate your support and recommendation.
Costs and the grant

Grants and costs for Willand homes

Your quote
Your heat pump system, designed for your home
Boiler Upgrade Scheme grant minus £7,500
Or, for oil and LPG homes £9,000 instead of £7,500
VAT on installation 0%
You pay the balance, with the grant already taken off
MCS installer applies for you

We apply for the grant and deduct it from your quote. You never pay the grant and reclaim it. Eligibility depends on the property and your circumstances, so not every Willand home qualifies. We confirm yours at the free home assessment before anything is promised.

Check if your home qualifies

We won’t oversell running costs: against cheap oil, the saving is usually modest.

What you gain is a bill that stops moving with the oil market, and no more tank, deliveries or January panic.

Grant figures correct as of August 2026. Eligibility criteria apply and are confirmed at your free home assessment.

Boiler Upgrade Scheme £7,500 Standard grant. We handle the paperwork and deduct it straight from your quote.
  • The Boiler Upgrade Scheme puts money toward swapping a fossil fuel system for an air-to-water heat pump.

  • £7,500 applies to a Willand home on mains gas.
Until 31 March 2027 £9,000 for off-grid homes on oil or LPG, exactly the homes we work on
  • £9,000 applies for off-gas-grid homes on oil or LPG, out on the lanes beyond the estates, on any application lodged by 31 March 2027.
0% VAT on qualifying installations until March 2027
  • 0% VAT on qualifying installations to the same date.
The kit

The kit we fit in Willand, and why

Illustration of an air source heat pump system as fitted in Willand homes: the outdoor unit in the garden, pipes through the wall to the valve by the hot water cylinder, the wall controller, and a radiator on its own flow and return Illustration of an air source heat pump system as fitted in Willand homes: the outdoor unit in the garden, pipes through the wall to the valve by the hot water cylinder, the wall controller, and a radiator on its own flow and return
Illustration
Unit sized from your heat loss

Four to ten kilowatts covers most properties here.

Cylinder

We choose the cylinder for your home, as we do the heat pump, and it usually arrives pre-plumbed with its valves and stats fitted.

Controls

We fit weather-compensating controls where they add value, and set them up at commissioning.

Not tied to one make

Eco Pro doesn’t work to one brand: James fits plenty of Ideal, but the outdoor unit and cylinder are chosen per house, usually a cylinder that arrives already plumbed, filter, diverter valve, cylinder stat and overheat cut-out fitted at the factory.

Ideal builds in the UK, so its spares move fast, for a cob cottage or an estate street alike.

An Ideal unit in a back garden and a navy unit on a new build wall. Eco Pro Renewables serving Willand, Devon homes.
From our own installs

Where a Willand property calls for something else, the heat loss survey shows it.

Survey first, always

Heat pump installation Willand, from free visit to handover

Four steps, and the first one is free.

1 Free
James, owner of Eco Pro Renewables, beside a newly installed air source heat pump at an older East Devon home

Free home visit

We come out, look at your property, answer your questions, and tell you honestly whether a heat pump is right for your home.

Book my free home assessment
2

Your heat loss survey and design

A full room-by-room heat loss survey and a designed system, with a fixed written scope and price. The survey is £250 plus VAT, and that fee is wiped from the final bill when you go ahead with the install.

3
Air source heat pump on brackets against painted render with cabling clipped straight

Installation and commissioning

A clean MCS install, usually about a week start to finish, one or two jobs at a time, with the system properly commissioned and dialled in.

4
Heat pump controls and Ideal user guide left with the homeowner after handover

Handover and aftercare

We show you how it runs, and we are here afterwards, with servicing when it is due.

★★★★★

“Their design was really detailed, explained clearly and the heat pump works perfectly. Would definitely recommend and already booked in for a few of our other properties.”

DJ G. · Google review · five stars

Guarantees and accreditation

Your guarantees

  • ✓

    IWA workmanship warranty and deposit insurance.

  • ✓

    An Ideal unit includes seven years’ parts and labour as standard, and other makes bring their maker’s cover and its terms. We register that cover as we commission the system, for any brand we fit.

  • ✓

    MCS certified, RECC and APHC member, NAPIT assessor, Ideal Heating partner.

  • ✓

    The grant paperwork handled for you, start to finish.

  • ✓

    Ongoing servicing when you need it, including years down the line. Heat pump servicing →

A detached house with a gravel drive and copper pipework by a heating manifold. Eco Pro Renewables serving Willand, Devon homes.
Real installs, Devon

See the work

Air source heat pump outdoor unit mounted beside an older Devon property
Insulated heat pump pipework detail on an Eco Pro installation
Heat pump hot water cylinder and tidy pipework installed in an airing cupboard
Heat pump installed beside the driveway of a Devon cottage
Heat pump outdoor unit neatly installed beside a garden fence
Cylinder and manifold pipework in an Eco Pro plant room
Heat pump hot water cylinder and pipework in a tidy plant room
Neat copper pipework on an Eco Pro Renewables heat pump install
Air source heat pump outdoor unit installed against a brick Devon home
Real installs, designed correctly

More recent projects

Exmouth

A 1930s six-bedroom home with 34 windows

The owners doubted a heat pump could heat an older, larger property. A detailed design running at a low 47 degrees, with seven radiators upgraded and the rest kept, proved it could, comfortably.

West Hill · Ottery St Mary

The job three installers said could not be done

The owners wanted their hot water cylinder relocated to the garage. Three previous companies refused. We redesigned the pipework and did it, on a 311m² home with uninsulated floors.

Newton Abbot

A period home others had written off

We redesigned and re-piped the entire heating system for low-temperature running, and added radiators to rooms that never had them. “Too old” is usually a design problem, not a dead end.

We install across East Devon and into Mid Devon, including Willand, Cullompton, Tiverton, Exmouth, Budleigh Salterton, Sidmouth, Ottery St Mary, Woodbury, Lympstone, Newton Poppleford, West Hill and Honiton.

Correctly sized Ideal Logic Air heat pump installed in Street, Somerset
Featured case study

Street, Somerset: three installers, three different answers. We designed it correctly.

Before calling us, this homeowner had already had two national installers and another company out, and been handed completely conflicting advice, one proposing an oversized 16kW system, another saying the property was not suitable for a heat pump at all. Our room-by-room heat loss survey showed the home was suitable, but nowhere near the 16kW that had been quoted. We sized it correctly, upgraded only the radiators that genuinely needed it, and fitted an Ideal Logic Air matched to the actual heat loss rather than the quote sheet.

Old system Oil boiler
New system Ideal Logic Air
Grant £7,500
The difference Correct sizing, not guesswork
Straight answers

What Willand callers ask before they book

It depends on the property and the radiators, so we start with a free home assessment rather than a price list. In Willand as anywhere else, the price we write down is the price you pay.

Book my free home assessment

The Boiler Upgrade Scheme. A Willand home on mains gas can qualify for £7,500. Off-gas-grid homes on oil or LPG, toward Halberton or Uffculme, can qualify for £9,000, on any application lodged by 31 March 2027.

Book my free home assessment

It depends where in the parish you are. Willand’s old village and estates around it generally sit on mains gas, while lanes toward Halberton and Uffculme run more on oil and LPG. We confirm which applies at the free home assessment.

Book my free home assessment

About a week. Your Willand installation typically starts on a Monday and commissions on the Thursday or Friday, water off in short spells rather than whole days, and two jobs at once is our ceiling.

Book my free home assessment

Sometimes. A heat pump runs at a gentler flow temperature than a gas or oil boiler, so a handful of radiators, more often in an older Willand cob property, may need to grow. The heat loss survey identifies them first, room by room.

Book my free home assessment

No. Nothing is owed anywhere in Willand once it’s done. The heat loss survey is the one paid step, £250 plus VAT, wiped clean if you go ahead.

Book my free home assessment

Book your free home assessment in Willand

James walks your Willand property and tells you plainly what he finds.

EXCELLENT Google star 1Google star 2Google star 3Google star 4Google star 5
18 reviews

★★★★★

“We had an excellent 10/10 experience with James and would highly recommend him. … Communication was outstanding throughout, he responded quickly and always provided clear explanations whenever we had questions.”

Georgie S. · Google review · five stars

Prefer to talk it over first? Ring 01395 202030, answered by the owner, not a call centre. Every other way to get in touch sits on our contact page.

MCS certified installer
NAPIT registered
RECC Renewable Energy Consumer Code member
APHC member
Ideal Heating approved installer
In their words

Wall of testimonials

Posted on Google Google
Phil Le-heup profile picture
Phil Le-heup
20 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Friendly, professional heat pump installation. It was a challenge, plumbing-wise and electrically, as the house is circa 1750, Eco Pro worked through and successfully completed a neat, functional system.

Owner's reply
Thanks so much, Phil! A house from around 1750 kept us on our toes with the pipework and the wiring, so good to hear the finished system looks neat and does its job. Old places like yours are worth the extra thought 😊
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Paul Collings profile picture
Paul Collings
23 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
James and his team were excellent from start to finish. We wanted to replace our oil fired boiler with an Air Source Heat Pump. Other firms were very inflexible with location of the pump and associated equipment. James took time to understand our preferences and made it happen even in very tight spaces. Great to find a reliable and professional local Devon business. Thanks

Owner's reply
Thanks so much, Paul! Where the heat pump and the rest of the kit end up is your call, so it was worth the extra head-scratching to make it work in those tight spots. Enjoy life without the oil boiler 😊
Posted on Google Google
Judith Simpson profile picture
Judith Simpson
26 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
A job well done. Considerate and tidy plumber and electricians. When there was a manufacturing problem this was quickly dealt with and resolved.

Owner's reply
Thanks so much, Judith! Sorry the manufacturing fault cropped up at all, but glad we got it sorted for you quickly. The plumber and electricians will be pleased to hear you found them considerate and tidy 😊
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Lore 101 profile picture
Lore 101
38 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We're glad we decided to go with Eco Pro Renewables Ltd for our air sourced heat pump solution. James proved both conscientious and innovative, proposing a solution that addressed both the nature of our property and our requirements. The installing plumbing team and electricians were diligent, tidy and mindful. We're more than happy to recommend considering Eco Pro.

Owner's reply
Thanks so much for the great review! Working out a design that suited the property rather than forcing a standard setup on it was the most important part of the job. Really glad the plumbing team and electricians looked after you well too!
Posted on Google Google
Aletta Warne profile picture
Aletta Warne
68 days ago
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For our new house we were considering an Air Source Heat Pump and James did a great job of not only quoting for us to source all the materials and install the system but also educating us on the benefits and considerations of getting a heat pump compared to keeping a gas system and replacing our existing boiler. No pressure to go either way but an honest assessment of what we should consider. We have an old house and we’re considering certain insulation upgrades as part of our renovation, which James was very patient in considering (and amending) with our heat pump plans, specs and what that meant for our radiator and underfloor heating requirements. Overall, James has been thoroughly supportive, helpful, professional and patient in all conversations and dealings with us - including grant process and working closely with our builders on scheduling of the works. I could recommend James’ services enough and would choose him again for any future works. We got solar panels at the same time but through another firm and now understand James is looking to offer this service - I wish we had been able to engage James to do those works for us then too!

Owner's reply
Thanks so much, Aletta! With the insulation upgrades changing what the house needed, it was worth reworking the specs and radiators a few times to get it right. Really glad the grant side and fitting around your builders went smoothly too 😊
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Reece Aitkins profile picture
Reece Aitkins
78 days ago
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We were doing a huge amount of work to our new house and an Air Source Heat Pump was something we wanted to consider to move away from gas - due to cost and the unstable prices. We spoke to a number of providers and all made me very nervous about costs and work involved…our house was older and would need some changes to radiators etc, and some said I would need to reinstate the whole roof!?..…. Wasn’t feeling very positive. EcoPro totally changed my feelings - they assessed the heat loss, explained all the things in detail and had a conversation about options and what we could change, what we could do to save some money or could we take a different approach…. It was a totally joint discussion to get the right solution which filled me with confidence….and they had all the answers. Not once was I told something was too difficult or timely! I’ve since not really had to get involved with anything and it’s all just happened around me! Few decisions here and there but they’ve just taken care of it all. Systems works great and I’m really pleased! (Ideal HP290 ASHP & 250L Tank)

Owner's reply
Hi Reece, We completely understand how overwhelming a major renovation can feel, especially when you’re receiving conflicting advice about what’s required. We’re delighted to hear that everything is working well and that you felt supported throughout the installation. Thank you again for choosing Eco Pro Renewables and for taking the time to share your experience. James and the Eco Pro Renewables team
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Conor L profile picture
Conor L
84 days ago
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Can’t recommend Eco Pro enough. We’d been putting off replacing our old oil boiler for ages because we didn’t really understand what the alternatives were, but James took the time to sit down and explain it all properly, no pressure, just honest advice about what would actually work for our house near Crediton, Devon. You could tell he genuinely knew his stuff and wasn’t just trying to sell us the most expensive option. The heat pump install itself was spot on the lads were great and James followed up afterwards to make sure everything was running properly and set us up on an app to control everything. All certificates for warrenty etc came in a well organised “handover pack”. Super impressed !If you’re on the fence about switching to a heat pump, just give James a call you won’t regret it

Owner's reply
Thanks so much, Conor! Honest advice with no pressure is exactly how we try to do things, so really glad it helped you make the switch from oil at your place near Crediton. Enjoy having everything on the app 😊
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John Eggleston profile picture
John Eggleston
99 days ago
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We had Eco Pro Renewables fit a heat source pump at our house in Windsor Square and they were amazing. All the workmen were polite and respectful and cleaned up after themselves. Good communication throughout, answering our questions and working to suit us. Couldn't recommend them any higher, and the system has worked trouble free ever since.

Owner's reply
Thanks so much, John! The team always aim to leave a place as tidy as they found it, so glad that came through at Windsor Square. Brilliant that it's run trouble free ever since 😊
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John Braithwaite profile picture
John Braithwaite
99 days ago
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Excellent service for our ground source heat pumps. They always respond if a problem arises or for the annual check over.

Owner's reply
Thanks, John! Really glad the annual check overs and quick responses have kept your ground source system running well, that ongoing aftercare is a big part of what we do 😊
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Jade Cunliffe profile picture
Jade Cunliffe
102 days ago
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Honestly the best company to work with. Great communication throughout from James, and nothing ever felt like too much trouble. Attention to detail was 10/10. We love our air source heat pump! At first, we didn’t have anywhere suitable for it at the back of the house, so we agreed to have it at the front but it looks so neat and we’re really happy with everything. It’s super efficient and almost silent too. It’s great to have a company like this in Exeter. We recommend them to all our friends and family.

Owner's reply
Thanks so much, Jade! Really pleased it's running so quietly and efficiently for you. And thanks for recommending us around Exeter, that genuinely means a lot 😊
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Gobu Rasalingam profile picture
Gobu Rasalingam
104 days ago
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We were looking to replace our ageing gas heating system with something more efficient, and after speaking with James, we knew we’d found the right company. He took the time to understand our home, explained everything clearly, and recommended the right air source heat pump without any pressure. From the very beginning, we were impressed by the detailed heat loss survey, It gave us confidence that the system was being designed specifically for our home in West Hill, Ottery St. Mary. The installation team were professional, friendly, and tidy, and completed the work to an exceptionally high standard. We’d happily recommend Eco Pro to anyone considering an air source heat pump. The whole experience was great, professional, and exceeded our expectations

Owner's reply
Hi Gobu, thank you so much for taking the time to leave such a great and detailed review. We really appreciate your recommendation, and we’re looking forward to installing an air source heat pump at one of your rental properties in Kilmington, Axminster this August. See you soon! 😊
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Richard Drake profile picture
Richard Drake
138 days ago
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James and the team provided a first rate end to end service, our old oil boiler failed on Good Friday and within 3/4 weeks we were up and running with a new energy efficient air source heating system. Totally recommend Eco Pro Renewables Ltd to anyone who asks 😍

Owner's reply
Thank you for your kind review, Richard! 😊 We’re delighted we could get you up and running quickly with your new air source heat pump system. Your recommendation is greatly appreciated by the whole team.
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Andrew Abbott profile picture
Andrew Abbott
183 days ago
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Excellent service throughout would recommend Eco pro renewables. Very competitive prices and excellent communication. 10/10

Owner's reply
Thank you so much for your kind words! We’re really glad you had a great experience with us. Your recommendation means a lot 🙌
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Georgie Stride profile picture
Georgie Stride
234 days ago
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We had an excellent 10/10 experience with James and would highly recommend him. He went above and beyond to help update the heating system in our current housing project. Communication was outstanding throughout, he responded quickly and always provided clear explanations whenever we had questions. James also supported us in organising additional tradespeople whenever needed, making the whole process smooth and stress-free. The house is finally warm, comfortable, and looking much more modern. Thank you, James 😊 P.s We'll give you a break now before the next project 😛

Owner's reply
Ah that’s great to hear! Thanks so much for the kind words! I’m really glad we got everything sorted for you. Hearing that makes it all worth it 🙌 You know where I am when the next project starts 😄 Thanks again 😊
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DJ GOLF profile picture
DJ GOLF
245 days ago
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After comparing several quotes and gathering details I decided to go with Eco Pro after speaking with James and couldn’t be happier. Their design was really detailed, explained clearly and the heat pump works perfectly. Would definitely recommend and already booked in for a few of our other properties.

Owner's reply
Thanks so much for the great review! Really glad you’re happy with the design and that the heat pump is working perfectly. We truly appreciate your trust in us and look forward to working on your other properties.
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Grace Murphy profile picture
Grace Murphy
248 days ago
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Excellent – 10/10! A great company to work with. Communication was excellent throughout, with quick responses and clear explanations whenever we had questions. The heat pump is almost silent, which was something we were worried about, and the results have been fantastic. We’re lovely and warm and always have plenty of hot water. Great work 👍

Owner's reply
Thank you, Grace! Great to hear you’re happy with the results and that everything is running smoothly. We really appreciate your kind words and recommendation!
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Barbara Murphy profile picture
Barbara Murphy
251 days ago
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We were very pleased with the installation of our 22 kW heat pump. Despite parts of the farmhouse being 13th century the system is performing extremely well and keeps the house constantly warm throughout. The installation was carried out professionally with great attention to detail and a high standard of workmanship. The same company have also installed heat pump systems across our rental properties, All completed efficiently and to an excellent standard. We are very happy with the service and would highly recommend this company.

Owner's reply
Thanks, Barbara! It’s been a pleasure working with you, and we really appreciate your recommendation.
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Stephen Moore profile picture
Stephen Moore
251 days ago
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James Stalker is the most reliable man I know. He always arrives on time with a smile on his face. His work for us over a period of 8 or so years has been exemplary — his recommendations have all been positive and have worked in our favour. I have absolutely no hesitation in recommending him to work on your behalf. Many thanks — Stephen Moore — Hampshire

Owner's reply
Thank you for the kind words, Steve! We really appreciate your support and recommendation.
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