Heat Pump Installation Okehampton: Granite Walls Measured Room By Room
East of the town, out toward Sticklepath, the tank in the garden is LPG as often as oil. Heat pump installation Okehampton begins with a room-by-room heat loss survey, and the design follows the heat those rooms actually lose.
James and the team provided a first rate end to end service, our old oil boiler failed on Good Friday and within 3/4 weeks we were up and running with a new energy efficient air source heating system. Totally recommend Eco Pro Renewables Ltd to anyone who asks
James Stalker, owner
NAPIT MCS assessor
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What your Okehampton installation includes
A quote that lands the same afternoon has skipped the part that decides whether the house stays warm. Every Okehampton installation we quote covers:
- Survey and design. Every room measured, wall build-up and glazing recorded, before a kilowatt figure goes on paper.
- Heat pump and cylinder. The unit that suits the house goes outside and a pre-plumbed cylinder inside, picked for the hot water this household actually uses.
- Radiators sized to the new flow temperature. In a granite cottage that can mean two or three larger emitters, on a newer estate at the edge of town often none.
- Pipework, electrics and the base outside. The unit position comes from the MCS sound calculation and gets agreed with you at the survey.
- Commissioning, then the tuning after it. The design flow temperature is set at commissioning, and the hot water timed round your week.
- The grant paperwork. Filed by us, and the money is off the price before you see an invoice.
- Handover, then aftercare. Controls explained on the day, and one number to ring when the first service is due.
Underfloor heating can go into the same design, and it runs happily at the lower flow temperatures a heat pump produces.
Air source heat pump installation Okehampton: a town with a rural parish wrapped round it
Okehampton sits on the northern edge of Dartmoor with a second civil parish wrapped around it.
- Okehampton Hamlets runs its own council and covers Brightley, Southcott, Meldon and Stockley across 15.48 square miles.
Sticklepath, a village east of the town, shows how mixed the fuel is.
- Nine certificates on one postcode, seven still current, record four homes on LPG and one on oil, three on storage heaters and one on mains gas.
- Eight of the nine sit behind granite or whinstone walls. Our guide to off-grid heating in Devon compares the two.
We are MCS certified, air-to-water only, and about fifty minutes up the A30 from Exmouth.
- Every system we quote is specified off a room-by-room heat loss survey carried out at the address itself.
- Our parent page walks through how an air source heat pump installation is designed.
Why Okehampton homeowners choose us
A heat pump installer Okehampton homeowners can still get hold of in February, three winters after the job, is the one worth having.
The owner runs your job.
- James makes the first visit, designs the system and oversees the install team, then commissions and hands over.
- For aftercare you ring one man who knows your system, never a sales department or call centre. His record sits on the about page.
★★★★★
“James Stalker is the most reliable man I know.”
Stephen M. · Google review · five stars
Oversizing is what he audits for a living.
- NAPIT contracts James as a freelance MCS assessor, which puts him inside other firms’ heat pump installations.
Kilowatts come out of a survey.
- Each room, window and wall build-up is recorded at the property first.
Granite, cob and solid stone are ordinary work here.
- An older Okehampton property gets the same room-by-room treatment as a 1990s bungalow, walls counted as they are.
Grant filed for you, about a week on site.
Grant filed for you, about a week on site.
- The Boiler Upgrade Scheme paperwork is ours, and a typical install runs Monday to the end of the week, one or two jobs at a time.
- The A30 makes Okehampton a straight run from Exmouth, and we cover Crediton too, half an hour east of here. Cob Cottage in North Tawton, a 16th-century house with rendered cob walls under a thatched roof, is the kind of house we cover on the North Tawton heat pump page.
What homeowners say on Google
Boiler Upgrade Scheme Okehampton: what the grant takes off the price
The grant money never passes through your hands: it comes off the quote before you are invoiced, so there is nothing for you to pay out and reclaim afterwards.
Check if your home qualifiesEligibility depends on the property and your circumstances, so not every Okehampton home qualifies.
We confirm yours at the free home assessment before anything is promised.
- On running costs, against cheap oil the saving is usually modest, and an LPG household usually sees a wider gap.
- Our Devon piece on coming off an oil boiler works through the comparison.
Grant figures correct as of September 2026. Eligibility criteria apply and are confirmed at your free home assessment.
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Eligible homes on mains gas or another qualifying fuel draw £7,500.
- We check which rate applies before quoting.
- £9,000 is the Boiler Upgrade Scheme figure where an Okehampton property sits off the gas grid and runs on oil or LPG, on applications lodged by 31 March 2027.
- Detail sits in our post on the off-grid oil and LPG grant.
- 0% VAT holds on qualifying installations until that same March date.
The kit we fit in Okehampton, and why
For the typical off-grid home the measured heat loss gives the size of unit, and the room figures show which radiators can stay as they are.
We choose the cylinder for your home, as we do the heat pump, and it usually arrives pre-plumbed with its valves and stats fitted.
We fit weather-compensating controls where they add value, and set them up at commissioning.
We fit Ideal a lot but aren’t tied to one manufacturer, and the air source heat pump Okehampton properties get from us is matched to the house and usually paired with a pre-plumbed cylinder, filter and diverter valve fitted.
In a cottage with one tight airing cupboard that saves a day of first fix.
Four to ten kilowatts covers most of what we measure in this part of Devon. A property that measures outside that range is specified differently, and you hear that at the design stage.
Heat pump installation Okehampton: the four steps, start to finish
Four steps, from the first visit to the handover.
Free home visit
We come out, look at your property, answer your questions, and tell you honestly whether a heat pump is right for your home.
Book my free home assessmentYour heat loss survey and design
A full room-by-room heat loss survey and a designed system, with a fixed written scope and price. The survey is £250 plus VAT, and that fee is wiped from the final bill when you go ahead with the install.
Installation and commissioning
A clean MCS install, usually about a week start to finish, one or two jobs at a time, with the system properly commissioned and dialled in.
Handover and aftercare
We show you how it runs, and we are here afterwards, with servicing when it is due.
“After comparing several quotes and gathering details I decided to go with Eco Pro after speaking with James and couldn’t be happier. Their design was really detailed, explained clearly and the heat pump works perfectly. Would definitely recommend and already booked in for a few of our other properties.”
DJ G. · Google review · five stars
Your guarantees
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IWA workmanship warranty and deposit insurance.
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Ideal’s manufacturer warranty gives seven years of parts and labour on their units, other makes hold cover from their own manufacturer, and we register each one at commissioning.
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MCS certified, RECC and APHC member, NAPIT assessor, Ideal Heating partner.
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The grant paperwork handled for you, start to finish.
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Ongoing servicing when you need it, including years down the line. Heat pump servicing →
More recent projects
Exmouth
A 1930s six-bedroom home with 34 windows
The owners doubted a heat pump could heat an older, larger property. A detailed design running at a low 47 degrees, with seven radiators upgraded and the rest kept, proved it could, comfortably.
West Hill · Ottery St Mary
The job three installers said could not be done
The owners wanted their hot water cylinder relocated to the garage. Three previous companies refused. We redesigned the pipework and did it, on a 311m² home with uninsulated floors.
Newton Abbot
A period home others had written off
We redesigned and re-piped the entire heating system for low-temperature running, and added radiators to rooms that never had them. “Too old” is usually a design problem, not a dead end.
Our patch runs from East Devon out along the A30 into West Devon, taking in Okehampton, Exmouth, Budleigh Salterton, Sidmouth, Ottery St Mary, Woodbury, Lympstone, Newton Poppleford, West Hill and Honiton.
Street, Somerset: three installers, three different answers. We designed it correctly.
Before calling us, this homeowner had already had two national installers and another company out, and been handed completely conflicting advice, one proposing an oversized 16kW system, another saying the property was not suitable for a heat pump at all. Our room-by-room heat loss survey showed the home was suitable, but nowhere near the 16kW that had been quoted. We sized it correctly, upgraded only the radiators that genuinely needed it, and fitted an Ideal Logic Air matched to the actual heat loss rather than the quote sheet.
The questions Okehampton homeowners ask first
It depends on the Okehampton property: its size, the radiators already in it and the way it makes hot water all move the figure. We start with a free home assessment and a fixed estimate, and the heat loss survey produces the designed number.
Book my free home assessmentYes. Okehampton is about fifty minutes up the A30 from our base at Exmouth, and the work runs the same way here as it does at home: James makes the visits himself, and servicing is booked in with you when it falls due.
Book my free home assessmentThe heat pump grant Okehampton households ring about is the Boiler Upgrade Scheme. Off the gas grid on oil or LPG, an eligible Okehampton home can have £9,000 taken off the price, on an application lodged by 31 March 2027. On other eligible properties it is £7,500. The free home assessment settles that before we quote.
Book my free home assessmentUsually, yes. Solid granite behaves nothing like a cavity wall, which is what the room-by-room survey is for: the Okehampton property gets measured before anyone calls it unsuitable. Some rooms may need a larger radiator to run at a lower flow temperature, and the survey names them.
Book my free home assessmentIt can. Okehampton has a designated conservation area over the town centre, and designation removes some permitted development rights. We flag the unit position at the free home assessment so you can check it with West Devon Borough Council.
Book my free home assessmentA week on site is normal. An Okehampton job usually starts on a Monday and is commissioned on the Thursday or Friday, one or two jobs at a time, so the same people finish what they start. Your oil or LPG tank goes out of use the day the heat pump takes over.
Book my free home assessmentBook your free home assessment in Okehampton
The free home assessment is done by James, the owner: he looks over the Okehampton property, answers the suitability question on the spot and leaves a fixed estimate behind.
★★★★★
“We had an excellent 10/10 experience with James and would highly recommend him. … Communication was outstanding throughout, he responded quickly and always provided clear explanations whenever we had questions.”
Georgie S. · Google review · five stars
Questions before you book? Ring 01395 202030 and you get James himself. The contact page carries the other ways through to us.
