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Air source heat pump installation · Devon

Heat Pump Installation Kilmington: Sited Where It Works, Sized To Your Rooms

The lanes here have not moved since the 1840s, so the unit position and the pipe run get agreed at the property, not off a plan. Heat pump installation Kilmington then sizes the system on what each room loses.

James and the team provided a first rate end to end service, our old oil boiler failed on Good Friday and within 3/4 weeks we were up and running with a new energy efficient air source heating system. Totally recommend Eco Pro Renewables Ltd to anyone who asks

★★★★★ Richard D. · Google review · five stars
James Stalker, owner of Eco Pro Renewables

James Stalker, owner

NAPIT MCS assessor

Google
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5.0
Top Rated Heat Pump Installer 2026
verified by Trustindex
Trustindex verifies that the company has a review score above 4.5, based on reviews collected on Google over the past 12 months, qualifying it to receive the Top Rated Certificate.
Google
Google star 1Google star 2Google star 3Google star 4Google star 5
5.0
Top Rated Energy-Efficient Heating 2026
verified by Trustindex
Trustindex verifies that the company has a review score above 4.5, based on reviews collected on Google over the past 12 months, qualifying it to receive the Top Rated Certificate.
Finished air source heat pump installation beside the porch of a Devon chalet Illustration
MCS certified installer mark NAPIT registered APHC member Ideal Heating approved installer RECC Renewable Energy Consumer Code member NAPIT registered Ideal Heating approved installer
What is included

What your Kilmington installation includes

Every item below sits inside the quoted price. A Kilmington installation covers:

Air source heat pump outdoor unit fitted against the wall of an older Devon home
  • The heat loss survey and design. Every room measured, every wall type recorded, then the unit size, radiator schedule, flow temperature and cylinder specification that follow from them.
  • The heat pump and its cylinder. A heat pump outside chosen for the house, and a cylinder that arrives pre-plumbed, sized to the hot water the household actually draws in a morning.
  • Radiator changes where the schedule needs them. The ones that have to grow are named, sized and priced before an order goes in, and most rooms keep what they already have.
  • Pipework, electrics and the base outside. On a thatched or listed property the route a pipe takes matters as much as its length, so both are agreed before anyone starts work.
  • Commissioning and optimisation. Balanced on site, left running at its own design flow temperature, hot water timed to the hours the house is awake.
  • The grant application. Ours to file, and the award comes off the price rather than being repaid to you months later.
  • Handover and aftercare. The controls get explained until they make sense, and servicing afterwards comes from the people who fitted the system.

Underfloor heating is quoted inside the same job, and it is the emitter that suits a heat pump’s low flow temperatures best of all.

Illustration of an old oil boiler and foam-lagged copper cylinder before replacement
Heat-pump cylinder, pipework and controls fitted by Eco Pro Renewables in the same corner
Before
After
Oil and LPG replacements

Air source heat pump installation Kilmington: listed lanes, oil and LPG behind them

This parish holds thirty-three entries on the Historic England list, and only the church among them carries a star.

  • The row at 4 to 6 The Hill is eighteenth century, plastered stone rubble under thatch; Old Cider Lodge on Silver Street is sixteenth century and built the same way.

Six energy certificates on The Hill, Silver Street and Whitford Road show granite, whinstone or sandstone in four of the six, two homes on oil, three on LPG, and no mains gas connection among them.

Our base is Exeter Road in Exmouth, about forty minutes west, and we fit air to water heat pumps and nothing else.

Owner-led, start to finish

Why Kilmington homeowners choose us

The person who walks the property is the one who draws the design and answers for it on site. The heat pump installer Kilmington homeowners deal with on day one is the heat pump company Kilmington owners still have in the phone five winters later.

The owner runs your job.

Large period Devon farmhouse with a newly installed air source heat pump
  • Your assessment and your design are James’s work, an experienced install team fits the system, and he commissions and hands over the finished system.
  • The aftercare stays with him, so the person you speak to later understands your system. There is more on him on our about page.

★★★★★

“James Stalker is the most reliable man I know.”

Stephen M. · Google review · five stars

Your designer also audits other installers.

Finished air source heat pump on a concrete slab beside a red brick house, with open fields behind
  • NAPIT books James as a freelance MCS assessor, so part of his year is spent inspecting other companies’ heat pump work against the standard.

The size comes from the survey, not the floor area.

  • Every room is measured on its own, and the kilowatt figure is the sum of what those rooms lose on a cold day.

Older and period properties welcome.

Air source heat pump fitted beside the existing oil tank at a Devon home
  • Heat pumps for older properties in Kilmington are designed exactly as a new build would be, and stone or cob moves the numbers without changing the answer.
  • Our post on heat pumps in old houses goes further.

The grant handled, about a week on site.

The grant handled, about a week on site.

  • The Boiler Upgrade Scheme claim is ours to make, and the award is gone from the price before you see an invoice.
  • The install runs about a week, a Monday start and commissioning on the Thursday or Friday. Heat pump installation in Axminster, under two miles away, runs the same way. Stockland belonged to Dorset until the Counties (Detached Parts) Act 1844 and now sits on the East Devon side of the Blackdown Hills, where we fit air source heat pumps in Stockland as well.
Reviews

What homeowners say on Google

Posted on Google Google
Phil Le-heup profile picture
Phil Le-heup
20 days ago
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Friendly, professional heat pump installation. It was a challenge, plumbing-wise and electrically, as the house is circa 1750, Eco Pro worked through and successfully completed a neat, functional system.

Owner's reply
Thanks so much, Phil! A house from around 1750 kept us on our toes with the pipework and the wiring, so good to hear the finished system looks neat and does its job. Old places like yours are worth the extra thought 😊
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Paul Collings profile picture
Paul Collings
23 days ago
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James and his team were excellent from start to finish. We wanted to replace our oil fired boiler with an Air Source Heat Pump. Other firms were very inflexible with location of the pump and associated equipment. James took time to understand our preferences and made it happen even in very tight spaces. Great to find a reliable and professional local Devon business. Thanks

Owner's reply
Thanks so much, Paul! Where the heat pump and the rest of the kit end up is your call, so it was worth the extra head-scratching to make it work in those tight spots. Enjoy life without the oil boiler 😊
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Judith Simpson profile picture
Judith Simpson
26 days ago
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A job well done. Considerate and tidy plumber and electricians. When there was a manufacturing problem this was quickly dealt with and resolved.

Owner's reply
Thanks so much, Judith! Sorry the manufacturing fault cropped up at all, but glad we got it sorted for you quickly. The plumber and electricians will be pleased to hear you found them considerate and tidy 😊
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Lore 101 profile picture
Lore 101
38 days ago
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We're glad we decided to go with Eco Pro Renewables Ltd for our air sourced heat pump solution. James proved both conscientious and innovative, proposing a solution that addressed both the nature of our property and our requirements. The installing plumbing team and electricians were diligent, tidy and mindful. We're more than happy to recommend considering Eco Pro.

Owner's reply
Thanks so much for the great review! Working out a design that suited the property rather than forcing a standard setup on it was the most important part of the job. Really glad the plumbing team and electricians looked after you well too!
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Aletta Warne profile picture
Aletta Warne
68 days ago
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For our new house we were considering an Air Source Heat Pump and James did a great job of not only quoting for us to source all the materials and install the system but also educating us on the benefits and considerations of getting a heat pump compared to keeping a gas system and replacing our existing boiler. No pressure to go either way but an honest assessment of what we should consider. We have an old house and we’re considering certain insulation upgrades as part of our renovation, which James was very patient in considering (and amending) with our heat pump plans, specs and what that meant for our radiator and underfloor heating requirements. Overall, James has been thoroughly supportive, helpful, professional and patient in all conversations and dealings with us - including grant process and working closely with our builders on scheduling of the works. I could recommend James’ services enough and would choose him again for any future works. We got solar panels at the same time but through another firm and now understand James is looking to offer this service - I wish we had been able to engage James to do those works for us then too!

Owner's reply
Thanks so much, Aletta! With the insulation upgrades changing what the house needed, it was worth reworking the specs and radiators a few times to get it right. Really glad the grant side and fitting around your builders went smoothly too 😊
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Reece Aitkins profile picture
Reece Aitkins
78 days ago
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We were doing a huge amount of work to our new house and an Air Source Heat Pump was something we wanted to consider to move away from gas - due to cost and the unstable prices. We spoke to a number of providers and all made me very nervous about costs and work involved…our house was older and would need some changes to radiators etc, and some said I would need to reinstate the whole roof!?..…. Wasn’t feeling very positive. EcoPro totally changed my feelings - they assessed the heat loss, explained all the things in detail and had a conversation about options and what we could change, what we could do to save some money or could we take a different approach…. It was a totally joint discussion to get the right solution which filled me with confidence….and they had all the answers. Not once was I told something was too difficult or timely! I’ve since not really had to get involved with anything and it’s all just happened around me! Few decisions here and there but they’ve just taken care of it all. Systems works great and I’m really pleased! (Ideal HP290 ASHP & 250L Tank)

Owner's reply
Hi Reece, We completely understand how overwhelming a major renovation can feel, especially when you’re receiving conflicting advice about what’s required. We’re delighted to hear that everything is working well and that you felt supported throughout the installation. Thank you again for choosing Eco Pro Renewables and for taking the time to share your experience. James and the Eco Pro Renewables team
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Conor L profile picture
Conor L
84 days ago
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Can’t recommend Eco Pro enough. We’d been putting off replacing our old oil boiler for ages because we didn’t really understand what the alternatives were, but James took the time to sit down and explain it all properly, no pressure, just honest advice about what would actually work for our house near Crediton, Devon. You could tell he genuinely knew his stuff and wasn’t just trying to sell us the most expensive option. The heat pump install itself was spot on the lads were great and James followed up afterwards to make sure everything was running properly and set us up on an app to control everything. All certificates for warrenty etc came in a well organised “handover pack”. Super impressed !If you’re on the fence about switching to a heat pump, just give James a call you won’t regret it

Owner's reply
Thanks so much, Conor! Honest advice with no pressure is exactly how we try to do things, so really glad it helped you make the switch from oil at your place near Crediton. Enjoy having everything on the app 😊
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John Eggleston profile picture
John Eggleston
99 days ago
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We had Eco Pro Renewables fit a heat source pump at our house in Windsor Square and they were amazing. All the workmen were polite and respectful and cleaned up after themselves. Good communication throughout, answering our questions and working to suit us. Couldn't recommend them any higher, and the system has worked trouble free ever since.

Owner's reply
Thanks so much, John! The team always aim to leave a place as tidy as they found it, so glad that came through at Windsor Square. Brilliant that it's run trouble free ever since 😊
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John Braithwaite profile picture
John Braithwaite
99 days ago
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Excellent service for our ground source heat pumps. They always respond if a problem arises or for the annual check over.

Owner's reply
Thanks, John! Really glad the annual check overs and quick responses have kept your ground source system running well, that ongoing aftercare is a big part of what we do 😊
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Jade Cunliffe profile picture
Jade Cunliffe
102 days ago
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Honestly the best company to work with. Great communication throughout from James, and nothing ever felt like too much trouble. Attention to detail was 10/10. We love our air source heat pump! At first, we didn’t have anywhere suitable for it at the back of the house, so we agreed to have it at the front but it looks so neat and we’re really happy with everything. It’s super efficient and almost silent too. It’s great to have a company like this in Exeter. We recommend them to all our friends and family.

Owner's reply
Thanks so much, Jade! Really pleased it's running so quietly and efficiently for you. And thanks for recommending us around Exeter, that genuinely means a lot 😊
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Gobu Rasalingam profile picture
Gobu Rasalingam
104 days ago
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We were looking to replace our ageing gas heating system with something more efficient, and after speaking with James, we knew we’d found the right company. He took the time to understand our home, explained everything clearly, and recommended the right air source heat pump without any pressure. From the very beginning, we were impressed by the detailed heat loss survey, It gave us confidence that the system was being designed specifically for our home in West Hill, Ottery St. Mary. The installation team were professional, friendly, and tidy, and completed the work to an exceptionally high standard. We’d happily recommend Eco Pro to anyone considering an air source heat pump. The whole experience was great, professional, and exceeded our expectations

Owner's reply
Hi Gobu, thank you so much for taking the time to leave such a great and detailed review. We really appreciate your recommendation, and we’re looking forward to installing an air source heat pump at one of your rental properties in Kilmington, Axminster this August. See you soon! 😊
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Richard Drake profile picture
Richard Drake
138 days ago
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James and the team provided a first rate end to end service, our old oil boiler failed on Good Friday and within 3/4 weeks we were up and running with a new energy efficient air source heating system. Totally recommend Eco Pro Renewables Ltd to anyone who asks 😍

Owner's reply
Thank you for your kind review, Richard! 😊 We’re delighted we could get you up and running quickly with your new air source heat pump system. Your recommendation is greatly appreciated by the whole team.
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Andrew Abbott profile picture
Andrew Abbott
183 days ago
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Excellent service throughout would recommend Eco pro renewables. Very competitive prices and excellent communication. 10/10

Owner's reply
Thank you so much for your kind words! We’re really glad you had a great experience with us. Your recommendation means a lot 🙌
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Georgie Stride profile picture
Georgie Stride
234 days ago
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We had an excellent 10/10 experience with James and would highly recommend him. He went above and beyond to help update the heating system in our current housing project. Communication was outstanding throughout, he responded quickly and always provided clear explanations whenever we had questions. James also supported us in organising additional tradespeople whenever needed, making the whole process smooth and stress-free. The house is finally warm, comfortable, and looking much more modern. Thank you, James 😊 P.s We'll give you a break now before the next project 😛

Owner's reply
Ah that’s great to hear! Thanks so much for the kind words! I’m really glad we got everything sorted for you. Hearing that makes it all worth it 🙌 You know where I am when the next project starts 😄 Thanks again 😊
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DJ GOLF profile picture
DJ GOLF
245 days ago
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After comparing several quotes and gathering details I decided to go with Eco Pro after speaking with James and couldn’t be happier. Their design was really detailed, explained clearly and the heat pump works perfectly. Would definitely recommend and already booked in for a few of our other properties.

Owner's reply
Thanks so much for the great review! Really glad you’re happy with the design and that the heat pump is working perfectly. We truly appreciate your trust in us and look forward to working on your other properties.
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Grace Murphy profile picture
Grace Murphy
248 days ago
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Excellent – 10/10! A great company to work with. Communication was excellent throughout, with quick responses and clear explanations whenever we had questions. The heat pump is almost silent, which was something we were worried about, and the results have been fantastic. We’re lovely and warm and always have plenty of hot water. Great work 👍

Owner's reply
Thank you, Grace! Great to hear you’re happy with the results and that everything is running smoothly. We really appreciate your kind words and recommendation!
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Barbara Murphy profile picture
Barbara Murphy
251 days ago
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We were very pleased with the installation of our 22 kW heat pump. Despite parts of the farmhouse being 13th century the system is performing extremely well and keeps the house constantly warm throughout. The installation was carried out professionally with great attention to detail and a high standard of workmanship. The same company have also installed heat pump systems across our rental properties, All completed efficiently and to an excellent standard. We are very happy with the service and would highly recommend this company.

Owner's reply
Thanks, Barbara! It’s been a pleasure working with you, and we really appreciate your recommendation.
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Stephen Moore profile picture
Stephen Moore
251 days ago
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James Stalker is the most reliable man I know. He always arrives on time with a smile on his face. His work for us over a period of 8 or so years has been exemplary — his recommendations have all been positive and have worked in our favour. I have absolutely no hesitation in recommending him to work on your behalf. Many thanks — Stephen Moore — Hampshire

Owner's reply
Thank you for the kind words, Steve! We really appreciate your support and recommendation.
Costs and the grant

Boiler Upgrade Scheme Kilmington: which rate an off grid property gets

Your quote
Your heat pump system, designed for your home
Boiler Upgrade Scheme grant minus £7,500
Or, for oil and LPG homes £9,000 instead of £7,500
VAT on installation 0%
You pay the balance, with the grant already taken off
MCS installer applies for you

We hold MCS certification, which is what lets us take the award off your quote rather than leaving you to chase it back.

Check if your home qualifies

Eligibility depends on the property and your circumstances, so not every Kilmington home qualifies.

We confirm yours at the free home assessment before anything is promised.

  • The honest line on running costs: against cheap oil the saving is usually modest.
  • What goes for good is the tank, the delivery and the January guesswork.

Grant figures correct as of September 2026. Eligibility criteria apply and are confirmed at your free home assessment.

Boiler Upgrade Scheme £7,500 Standard grant. We handle the paperwork and deduct it straight from your quote.
  • The Boiler Upgrade Scheme puts money towards an air to water heat pump that takes over from fossil fuel or direct electric heating.

Until 31 March 2027 £9,000 for off-grid homes on oil or LPG, exactly the homes we work on
  • A property heated by oil or LPG with no mains gas connection can qualify for £9,000 on an application made by 31 March 2027, and other eligible homes can qualify for £7,500.
  • Our guide to the off grid oil and LPG grant goes through the conditions.
0% VAT on qualifying installations until March 2027
  • The installation itself carries 0% VAT until 31 March 2027.
The kit

The kit we fit in Kilmington, and why

Illustration of an air source heat pump system as fitted in Kilmington homes: the outdoor unit in the garden, pipes through the wall to the valve by the hot water cylinder, the wall controller, and a radiator on its own flow and return Illustration of an air source heat pump system as fitted in Kilmington homes: the outdoor unit in the garden, pipes through the wall to the valve by the hot water cylinder, the wall controller, and a radiator on its own flow and return
Illustration
Unit sized from your heat loss

For the typical off-grid home the measured heat loss gives the size of unit, and the room figures show which radiators can stay as they are.

Cylinder

We choose the cylinder for your home, as we do the heat pump, and it usually arrives pre-plumbed with its valves and stats fitted.

Controls

We fit weather-compensating controls where they add value, and set them up at commissioning.

Not tied to one make

Two pieces of kit do most of the work.

Outside sits the air source heat pump Kilmington homes get from us, whichever make suits the house, often an Ideal; inside, a cylinder that arrives pre-plumbed, filter and diverter valve already fitted, which matters where the only cupboard is small and old.

an Ideal unit by a brick wall; a cylinder in a plant room; and an Ideal unit, close-up pipework. Eco Pro Renewables serving Kilmington, Devon.
From our own installs

4 to 10 kilowatts covers most of what we measure round here. An Ideal is made in the UK, so a part for one in January is a phone call rather than a wait, which is worth more than loyalty to a badge.

Survey first, always

Air to water heat pump installation Kilmington: what each stage produces

Four steps, from the first visit to the handover.

1 Free
James, owner of Eco Pro Renewables, beside a newly installed air source heat pump at an older East Devon home

Free home visit

We come out, look at your property, answer your questions, and tell you honestly whether a heat pump is right for your home.

Book my free home assessment
2

Your heat loss survey and design

A full room-by-room heat loss survey and a designed system, with a fixed written scope and price. The survey is £250 plus VAT, and that fee is wiped from the final bill when you go ahead with the install.

3
Air source heat pump on brackets against painted render with cabling clipped straight

Installation and commissioning

A clean MCS install, usually about a week start to finish, one or two jobs at a time, with the system properly commissioned and dialled in.

4
Heat pump controls and Ideal user guide left with the homeowner after handover

Handover and aftercare

We show you how it runs, and we are here afterwards, with servicing when it is due.

★★★★★

“After comparing several quotes and gathering details I decided to go with Eco Pro after speaking with James and couldn’t be happier. Their design was really detailed, explained clearly and the heat pump works perfectly. Would definitely recommend and already booked in for a few of our other properties.”

DJ G. · Google review · five stars

Guarantees and accreditation

Your guarantees

  • ✓

    IWA workmanship warranty and deposit insurance.

  • ✓

    Each heat pump we commission is registered with its manufacturer by us on the day, and from then Ideal cover their units’ parts and labour for seven years; other makes keep the cover their manufacturer sets. Our heat pump servicing keeps them running, including systems other companies installed.

  • ✓

    MCS certified, RECC and APHC member, NAPIT assessor, Ideal Heating partner.

  • ✓

    The grant paperwork handled for you, start to finish.

  • ✓

    Ongoing servicing when you need it, including years down the line. Heat pump servicing →

An Ideal unit by an old oil tank and copper pipework on a manifold. Eco Pro Renewables serving Kilmington, Devon.
Real installs, East Devon

See the work

Air source heat pump outdoor unit mounted beside an older Devon property
Insulated heat pump pipework detail on an Eco Pro installation
Heat pump hot water cylinder and tidy pipework installed in an airing cupboard
Heat pump installed beside the driveway of a Devon cottage
Heat pump outdoor unit neatly installed beside a garden fence
Cylinder and manifold pipework in an Eco Pro plant room
Heat pump hot water cylinder and pipework in a tidy plant room
Neat copper pipework on an Eco Pro Renewables heat pump install
Air source heat pump outdoor unit installed against a brick Devon home
Real installs, designed correctly

More recent projects

Exmouth

A 1930s six-bedroom home with 34 windows

The owners doubted a heat pump could heat an older, larger property. A detailed design running at a low 47 degrees, with seven radiators upgraded and the rest kept, proved it could, comfortably.

West Hill · Ottery St Mary

The job three installers said could not be done

The owners wanted their hot water cylinder relocated to the garage. Three previous companies refused. We redesigned the pipework and did it, on a 311m² home with uninsulated floors.

Newton Abbot

A period home others had written off

We redesigned and re-piped the entire heating system for low-temperature running, and added radiators to rooms that never had them. “Too old” is usually a design problem, not a dead end.

We work right across East Devon, from Kilmington and Axminster to Seaton, Colyton, Beer, Honiton, Ottery St Mary, Sidmouth, Woodbury and Exmouth.

Correctly sized Ideal Logic Air heat pump installed in Street, Somerset
Featured case study

Street, Somerset: three installers, three different answers. We designed it correctly.

Before calling us, this homeowner had already had two national installers and another company out, and been handed completely conflicting advice, one proposing an oversized 16kW system, another saying the property was not suitable for a heat pump at all. Our room-by-room heat loss survey showed the home was suitable, but nowhere near the 16kW that had been quoted. We sized it correctly, upgraded only the radiators that genuinely needed it, and fitted an Ideal Logic Air matched to the actual heat loss rather than the quote sheet.

Old system Oil boiler
New system Ideal Logic Air
Grant £7,500
The difference Correct sizing, not guesswork
Straight answers

Six questions we get asked in Kilmington

No two quotes match. What the radiators, the cylinder and the survey findings add up to decides the figure, so a Kilmington quote starts with a free home assessment and a fixed estimate written on the day.

Book my free home assessment

Listing changes what has to be confirmed with East Devon District Council before anything is agreed, so that is the first thing we flag at the free home assessment on a listed Kilmington property. Sizing comes afterwards, off the heat loss survey, and follows the rooms as they are built rather than any assumption about listed stock.

Book my free home assessment

A Kilmington property on oil or LPG with no mains gas connection can qualify for £9,000 under the Boiler Upgrade Scheme, on applications made by 31 March 2027; other eligible homes can qualify for £7,500. None of the six energy certificates we read here shows a gas connection. We are MCS certified, so the award comes off your price.

Book my free home assessment

Yes, when it has been designed for that house. The survey works out what every room loses on the coldest days a Kilmington winter produces, and the system is sized to that total rather than to the floor area or the age of the walls.

Book my free home assessment

About a week from first fix to handover. A Monday start and Thursday or Friday commissioning is the usual shape, and with one or two jobs running at a time nobody in Kilmington waits while we finish somewhere else.

Book my free home assessment

A few rooms usually do. Lower flow temperatures mean a radiator has to give the same heat from cooler water, and the survey names the ones that cannot. Those are the only radiators that change in a Kilmington quote, and they are priced before you agree to anything.

Book my free home assessment

Book your free home assessment in Kilmington

James comes to the property himself, measures it, answers what you ask and leaves a fixed estimate behind. That is how a Kilmington enquiry starts.

EXCELLENT Google star 1Google star 2Google star 3Google star 4Google star 5
18 reviews

★★★★★

“We had an excellent 10/10 experience with James and would highly recommend him. … Communication was outstanding throughout, he responded quickly and always provided clear explanations whenever we had questions.”

Georgie S. · Google review · five stars

Rather ask a question first? 01395 202030 reaches James himself, not a call centre. If writing suits better, our contact page has the email address and the form.

MCS certified installer
NAPIT registered
RECC Renewable Energy Consumer Code member
APHC member
Ideal Heating approved installer
In their words

Wall of testimonials

Posted on Google Google
Phil Le-heup profile picture
Phil Le-heup
20 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Friendly, professional heat pump installation. It was a challenge, plumbing-wise and electrically, as the house is circa 1750, Eco Pro worked through and successfully completed a neat, functional system.

Owner's reply
Thanks so much, Phil! A house from around 1750 kept us on our toes with the pipework and the wiring, so good to hear the finished system looks neat and does its job. Old places like yours are worth the extra thought 😊
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Paul Collings profile picture
Paul Collings
23 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
James and his team were excellent from start to finish. We wanted to replace our oil fired boiler with an Air Source Heat Pump. Other firms were very inflexible with location of the pump and associated equipment. James took time to understand our preferences and made it happen even in very tight spaces. Great to find a reliable and professional local Devon business. Thanks

Owner's reply
Thanks so much, Paul! Where the heat pump and the rest of the kit end up is your call, so it was worth the extra head-scratching to make it work in those tight spots. Enjoy life without the oil boiler 😊
Posted on Google Google
Judith Simpson profile picture
Judith Simpson
26 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
A job well done. Considerate and tidy plumber and electricians. When there was a manufacturing problem this was quickly dealt with and resolved.

Owner's reply
Thanks so much, Judith! Sorry the manufacturing fault cropped up at all, but glad we got it sorted for you quickly. The plumber and electricians will be pleased to hear you found them considerate and tidy 😊
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Lore 101 profile picture
Lore 101
38 days ago
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We're glad we decided to go with Eco Pro Renewables Ltd for our air sourced heat pump solution. James proved both conscientious and innovative, proposing a solution that addressed both the nature of our property and our requirements. The installing plumbing team and electricians were diligent, tidy and mindful. We're more than happy to recommend considering Eco Pro.

Owner's reply
Thanks so much for the great review! Working out a design that suited the property rather than forcing a standard setup on it was the most important part of the job. Really glad the plumbing team and electricians looked after you well too!
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Aletta Warne profile picture
Aletta Warne
68 days ago
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For our new house we were considering an Air Source Heat Pump and James did a great job of not only quoting for us to source all the materials and install the system but also educating us on the benefits and considerations of getting a heat pump compared to keeping a gas system and replacing our existing boiler. No pressure to go either way but an honest assessment of what we should consider. We have an old house and we’re considering certain insulation upgrades as part of our renovation, which James was very patient in considering (and amending) with our heat pump plans, specs and what that meant for our radiator and underfloor heating requirements. Overall, James has been thoroughly supportive, helpful, professional and patient in all conversations and dealings with us - including grant process and working closely with our builders on scheduling of the works. I could recommend James’ services enough and would choose him again for any future works. We got solar panels at the same time but through another firm and now understand James is looking to offer this service - I wish we had been able to engage James to do those works for us then too!

Owner's reply
Thanks so much, Aletta! With the insulation upgrades changing what the house needed, it was worth reworking the specs and radiators a few times to get it right. Really glad the grant side and fitting around your builders went smoothly too 😊
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Reece Aitkins profile picture
Reece Aitkins
78 days ago
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We were doing a huge amount of work to our new house and an Air Source Heat Pump was something we wanted to consider to move away from gas - due to cost and the unstable prices. We spoke to a number of providers and all made me very nervous about costs and work involved…our house was older and would need some changes to radiators etc, and some said I would need to reinstate the whole roof!?..…. Wasn’t feeling very positive. EcoPro totally changed my feelings - they assessed the heat loss, explained all the things in detail and had a conversation about options and what we could change, what we could do to save some money or could we take a different approach…. It was a totally joint discussion to get the right solution which filled me with confidence….and they had all the answers. Not once was I told something was too difficult or timely! I’ve since not really had to get involved with anything and it’s all just happened around me! Few decisions here and there but they’ve just taken care of it all. Systems works great and I’m really pleased! (Ideal HP290 ASHP & 250L Tank)

Owner's reply
Hi Reece, We completely understand how overwhelming a major renovation can feel, especially when you’re receiving conflicting advice about what’s required. We’re delighted to hear that everything is working well and that you felt supported throughout the installation. Thank you again for choosing Eco Pro Renewables and for taking the time to share your experience. James and the Eco Pro Renewables team
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Conor L profile picture
Conor L
84 days ago
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Can’t recommend Eco Pro enough. We’d been putting off replacing our old oil boiler for ages because we didn’t really understand what the alternatives were, but James took the time to sit down and explain it all properly, no pressure, just honest advice about what would actually work for our house near Crediton, Devon. You could tell he genuinely knew his stuff and wasn’t just trying to sell us the most expensive option. The heat pump install itself was spot on the lads were great and James followed up afterwards to make sure everything was running properly and set us up on an app to control everything. All certificates for warrenty etc came in a well organised “handover pack”. Super impressed !If you’re on the fence about switching to a heat pump, just give James a call you won’t regret it

Owner's reply
Thanks so much, Conor! Honest advice with no pressure is exactly how we try to do things, so really glad it helped you make the switch from oil at your place near Crediton. Enjoy having everything on the app 😊
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John Eggleston profile picture
John Eggleston
99 days ago
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We had Eco Pro Renewables fit a heat source pump at our house in Windsor Square and they were amazing. All the workmen were polite and respectful and cleaned up after themselves. Good communication throughout, answering our questions and working to suit us. Couldn't recommend them any higher, and the system has worked trouble free ever since.

Owner's reply
Thanks so much, John! The team always aim to leave a place as tidy as they found it, so glad that came through at Windsor Square. Brilliant that it's run trouble free ever since 😊
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John Braithwaite profile picture
John Braithwaite
99 days ago
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Excellent service for our ground source heat pumps. They always respond if a problem arises or for the annual check over.

Owner's reply
Thanks, John! Really glad the annual check overs and quick responses have kept your ground source system running well, that ongoing aftercare is a big part of what we do 😊
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Jade Cunliffe profile picture
Jade Cunliffe
102 days ago
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Honestly the best company to work with. Great communication throughout from James, and nothing ever felt like too much trouble. Attention to detail was 10/10. We love our air source heat pump! At first, we didn’t have anywhere suitable for it at the back of the house, so we agreed to have it at the front but it looks so neat and we’re really happy with everything. It’s super efficient and almost silent too. It’s great to have a company like this in Exeter. We recommend them to all our friends and family.

Owner's reply
Thanks so much, Jade! Really pleased it's running so quietly and efficiently for you. And thanks for recommending us around Exeter, that genuinely means a lot 😊
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Gobu Rasalingam profile picture
Gobu Rasalingam
104 days ago
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We were looking to replace our ageing gas heating system with something more efficient, and after speaking with James, we knew we’d found the right company. He took the time to understand our home, explained everything clearly, and recommended the right air source heat pump without any pressure. From the very beginning, we were impressed by the detailed heat loss survey, It gave us confidence that the system was being designed specifically for our home in West Hill, Ottery St. Mary. The installation team were professional, friendly, and tidy, and completed the work to an exceptionally high standard. We’d happily recommend Eco Pro to anyone considering an air source heat pump. The whole experience was great, professional, and exceeded our expectations

Owner's reply
Hi Gobu, thank you so much for taking the time to leave such a great and detailed review. We really appreciate your recommendation, and we’re looking forward to installing an air source heat pump at one of your rental properties in Kilmington, Axminster this August. See you soon! 😊
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Richard Drake profile picture
Richard Drake
138 days ago
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James and the team provided a first rate end to end service, our old oil boiler failed on Good Friday and within 3/4 weeks we were up and running with a new energy efficient air source heating system. Totally recommend Eco Pro Renewables Ltd to anyone who asks 😍

Owner's reply
Thank you for your kind review, Richard! 😊 We’re delighted we could get you up and running quickly with your new air source heat pump system. Your recommendation is greatly appreciated by the whole team.
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Andrew Abbott profile picture
Andrew Abbott
183 days ago
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Excellent service throughout would recommend Eco pro renewables. Very competitive prices and excellent communication. 10/10

Owner's reply
Thank you so much for your kind words! We’re really glad you had a great experience with us. Your recommendation means a lot 🙌
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Georgie Stride profile picture
Georgie Stride
234 days ago
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We had an excellent 10/10 experience with James and would highly recommend him. He went above and beyond to help update the heating system in our current housing project. Communication was outstanding throughout, he responded quickly and always provided clear explanations whenever we had questions. James also supported us in organising additional tradespeople whenever needed, making the whole process smooth and stress-free. The house is finally warm, comfortable, and looking much more modern. Thank you, James 😊 P.s We'll give you a break now before the next project 😛

Owner's reply
Ah that’s great to hear! Thanks so much for the kind words! I’m really glad we got everything sorted for you. Hearing that makes it all worth it 🙌 You know where I am when the next project starts 😄 Thanks again 😊
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DJ GOLF profile picture
DJ GOLF
245 days ago
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After comparing several quotes and gathering details I decided to go with Eco Pro after speaking with James and couldn’t be happier. Their design was really detailed, explained clearly and the heat pump works perfectly. Would definitely recommend and already booked in for a few of our other properties.

Owner's reply
Thanks so much for the great review! Really glad you’re happy with the design and that the heat pump is working perfectly. We truly appreciate your trust in us and look forward to working on your other properties.
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Grace Murphy profile picture
Grace Murphy
248 days ago
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Excellent – 10/10! A great company to work with. Communication was excellent throughout, with quick responses and clear explanations whenever we had questions. The heat pump is almost silent, which was something we were worried about, and the results have been fantastic. We’re lovely and warm and always have plenty of hot water. Great work 👍

Owner's reply
Thank you, Grace! Great to hear you’re happy with the results and that everything is running smoothly. We really appreciate your kind words and recommendation!
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Barbara Murphy profile picture
Barbara Murphy
251 days ago
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We were very pleased with the installation of our 22 kW heat pump. Despite parts of the farmhouse being 13th century the system is performing extremely well and keeps the house constantly warm throughout. The installation was carried out professionally with great attention to detail and a high standard of workmanship. The same company have also installed heat pump systems across our rental properties, All completed efficiently and to an excellent standard. We are very happy with the service and would highly recommend this company.

Owner's reply
Thanks, Barbara! It’s been a pleasure working with you, and we really appreciate your recommendation.
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Stephen Moore profile picture
Stephen Moore
251 days ago
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James Stalker is the most reliable man I know. He always arrives on time with a smile on his face. His work for us over a period of 8 or so years has been exemplary — his recommendations have all been positive and have worked in our favour. I have absolutely no hesitation in recommending him to work on your behalf. Many thanks — Stephen Moore — Hampshire

Owner's reply
Thank you for the kind words, Steve! We really appreciate your support and recommendation.
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