Heat Pump Installation Ashburton: Sized For The Home Behind The Slate
Slate-hung fronts on East Street tell you nothing about the walls behind them. Heat pump installation Ashburton starts with a room-by-room heat loss survey, so the system is sized to the property and its heating requirements, grant deducted upfront.
James and the team provided a first rate end to end service, our old oil boiler failed on Good Friday and within 3/4 weeks we were up and running with a new energy efficient air source heating system. Totally recommend Eco Pro Renewables Ltd to anyone who asks
James Stalker, owner
NAPIT MCS assessor
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What your Ashburton installation includes
Quotes for an Ashburton property vary wildly, and a good share of that spread is guesswork. Ours sets out what you are buying:
- The heat loss survey and design. Wall build-up, glazing and how each room gets used, recorded into a kilowatt figure for that address alone.
- The heat pump and its cylinder. A unit picked for the house outside, a heat-pump cylinder inside, sized to what the household actually draws in hot water.
- Radiator changes the numbers call for. Behind a slate-hung front that can mean two or three larger emitters, or none at all.
- Pipework, electrics and the outdoor base. The base goes on ground that drains, and the MCS sound calculation decides where the unit can stand behind a terraced frontage.
- Commissioning and optimisation. Nothing is left on a factory default: the flow temperature comes off the calculations, and the hot water hours are set with you at the handover.
- The grant application. We file it and net it off before an invoice goes out.
- Handover and aftercare. You are shown the controls before anyone leaves the house, and the same number answers when the first service falls due.
Underfloor heating is designed and fitted under the same scope, and the low flow temperatures a heat pump runs at suit it better than they suit radiators.
Air source heat pump installation Ashburton: the front tells you nothing about the fabric
Ashburton is the largest town lying fully inside Dartmoor National Park, and its centre is older than the street elevations suggest.
- Along East Street and North Street, slate-hung upper storeys cover timber and masonry nobody can read from the pavement.
Two miles out of the centre the fuel map changes.
- The gas network through the town was upgraded in 2025, while properties toward Holne and Buckland in the Moor stay on oil or LPG.
- More on that fabric question in our guide to heat pumps in old houses.
We work out of Exmouth, about forty minutes away, MCS certified and air-to-water only.
- Nothing is specified until a room-by-room heat loss survey has been done at the address.
- Our page on how we design an air source heat pump installation takes that sequence in order.
Why Ashburton homeowners choose us
Which heat pump installer Ashburton homeowners can still reach in February, three winters after the job? That question outranks the cheapest number in the pile.
The owner runs your job.
- The design is James’s own work, an experienced install team fits it, and he commissions and hands over.
- He is the number you ring throughout, aftercare included, so there is no call centre or sales team to explain your house to. Details are on our about page.
★★★★★
“James Stalker is the most reliable man I know.”
Stephen M. · Google review · five stars
Your designer audits other installers.
- NAPIT contracts James as a freelance MCS assessor, so he sees at first hand what an oversized system does to a house.
Sizing comes from measurement, not a frontage.
- Every room, window and wall build-up recorded before a kilowatt is named.
Older and period properties welcome.
- A property already turned down elsewhere has usually failed somebody’s shortcut, not a survey.
The grant handled, about a week on site.
The grant handled, about a week on site.
- We lodge the Boiler Upgrade Scheme claim and take it off the price before you are invoiced.
- Two jobs at a time is our ceiling, and Ashburton is a straightforward run from Exmouth. We also cover heat pump installation in Bovey Tracey, the next town along the moor’s edge. Up the East Webburn valley, Widecombe-in-the-Moor still has former longhouses such as Hatchwell Farmhouse, with its granite rubble gable, and our Widecombe-in-the-Moor installer page takes on walls of that kind.
What homeowners say on Google
Boiler Upgrade Scheme Ashburton: what you pay once the grant comes off
We apply for the grant and deduct it from your quote, so you are never invoiced for money you then have to claim back.
Check if your home qualifiesEligibility depends on the property and your circumstances, so not every Ashburton home qualifies.
We confirm yours at the free home assessment before anything is promised.
- Savings against cheap oil are usually modest, and what changes is a bill that no longer tracks the oil market.
- Our post on coming off oil in Devon works it through.
Grant figures correct as of September 2026. Eligibility criteria apply and are confirmed at your free home assessment.
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The Boiler Upgrade Scheme pays towards an air-to-water heat pump.
- £7,500 is the standard figure for other eligible homes, mains gas included.
- £9,000 applies off the gas grid on oil or LPG, common on the lanes toward Holne and Buckland in the Moor, on applications lodged by 31 March 2027.
- Our post covers the off-grid oil and LPG grant.
- 0% VAT applies to qualifying installations up to that date.
The kit we fit in Ashburton, and why
For the typical off-grid home the measured heat loss gives the size of unit, and the room figures show which radiators can stay as they are.
We choose the cylinder for your home, as we do the heat pump, and it usually arrives pre-plumbed with its valves and stats fitted.
We fit weather-compensating controls where they add value, and set them up at commissioning.
Any air source heat pump Ashburton gets from us is chosen for that house, often an Ideal though we aren’t tied to one maker, and usually paired with a pre-plumbed cylinder, filter and diverter valve fitted at the factory.
In a town-centre house with a modest airing cupboard, that saves a day of first fix.
Four to ten kilowatts covers most of what we measure here, town house to moorland farmhouse. Where a property needs something outside that range, the heat loss survey says so before anyone orders a unit.
Heat pump installation Ashburton, from free visit to handover
Four steps, from the first visit to the handover.
Free home visit
We come out, look at your property, answer your questions, and tell you honestly whether a heat pump is right for your home.
Book my free home assessmentYour heat loss survey and design
A full room-by-room heat loss survey and a designed system, with a fixed written scope and price. The survey is £250 plus VAT, and that fee is wiped from the final bill when you go ahead with the install.
Installation and commissioning
A clean MCS install, usually about a week start to finish, one or two jobs at a time, with the system properly commissioned and dialled in.
Handover and aftercare
We show you how it runs, and we are here afterwards, with servicing when it is due.
“James also supported us in organising additional tradespeople whenever needed, making the whole process smooth and stress-free. The house is finally warm, comfortable, and looking much more modern.”
Georgie S. · Google review · five stars
Your guarantees
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IWA workmanship warranty and deposit insurance.
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We register the manufacturer’s warranty on any heat pump the day it is commissioned. On an Ideal unit, that is Ideal’s seven-year parts and labour warranty. Other makes carry their own manufacturer’s warranty.
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MCS certified, RECC and APHC member, NAPIT assessor, Ideal Heating partner.
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The grant paperwork handled for you, start to finish.
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Ongoing servicing when you need it, including years down the line. Heat pump servicing →
More recent projects
Exmouth
A 1930s six-bedroom home with 34 windows
The owners doubted a heat pump could heat an older, larger property. A detailed design running at a low 47 degrees, with seven radiators upgraded and the rest kept, proved it could, comfortably.
West Hill · Ottery St Mary
The job three installers said could not be done
The owners wanted their hot water cylinder relocated to the garage. Three previous companies refused. We redesigned the pipework and did it, on a 311m² home with uninsulated floors.
Newton Abbot
A period home others had written off
We redesigned and re-piped the entire heating system for low-temperature running, and added radiators to rooms that never had them. “Too old” is usually a design problem, not a dead end.
We install across East Devon and into Teignbridge and Dartmoor, including Ashburton, Exmouth, Budleigh Salterton, Sidmouth, Ottery St Mary, Woodbury, Lympstone, Newton Poppleford, West Hill and Honiton. For the 18th to early 20th-century buildings along Fore Street in Buckfastleigh, a town that grew up on woollen, corn and paper mills fed by the Dart, the Mardle and the Dean Burn, start with our Buckfastleigh heat pump installation page.
Street, Somerset: three installers, three different answers. We designed it correctly.
Before calling us, this homeowner had already had two national installers and another company out, and been handed completely conflicting advice, one proposing an oversized 16kW system, another saying the property was not suitable for a heat pump at all. Our room-by-room heat loss survey showed the home was suitable, but nowhere near the 16kW that had been quoted. We sized it correctly, upgraded only the radiators that genuinely needed it, and fitted an Ideal Logic Air matched to the actual heat loss rather than the quote sheet.
What Ashburton callers ask before they book
It comes down to the Ashburton property’s size, its radiators and how it makes hot water, so we open with a free home assessment rather than a price list. The heat loss survey produces the real number, and the figure we write down is the figure you pay.
Book my free home assessmentUsually, yes. Older and period properties are welcome here, and a wall called unsuitable elsewhere is normally a sizing shortcut rather than a finding. Your Ashburton property gets measured room by room before anyone rules it out.
Book my free home assessmentThe heat pump grant Ashburton homeowners claim is the Boiler Upgrade Scheme. An eligible Ashburton property can qualify for £7,500, mains gas included; one off the gas grid on oil or LPG can qualify for £9,000 instead, on applications lodged by 31 March 2027. James works out which figure your Ashburton address falls under at the free home assessment.
Book my free home assessmentIt can. Ashburton lies inside the national park and has a designated conservation area, so local rules may bear on where an outdoor unit goes. We flag that at the free home assessment so you know what to check with the council before anything is ordered.
Book my free home assessmentRoughly a week on site. An Ashburton job typically starts on a Monday and is commissioned Thursday or Friday, with one or two jobs running at a time so the same people see it through.
Book my free home assessmentSome, usually not all. A heat pump works at a lower flow temperature than an oil or gas boiler, so certain rooms in an older Ashburton property need a bigger emitter to reach the same warmth. The survey lists them room by room, priced before you commit.
Book my free home assessmentBook your free home assessment in Ashburton
James walks the Ashburton property himself, says plainly what he finds, and stays your contact all the way through to handover.
Prefer to talk it through first? Ring 01395 202030 and the person who answers is the one who will design your system. If writing suits you better, the form and the address sit on our contact page.
